The Home Depot

The service at this Home Depot is so beyond terrible and slow, that I am literally writing this review while on hold lol. Everytime you call for a simple question you’re on hold, then transferred back to the main line, and put on hold again until you end up hanging up. It’s truly useless because no one answers the phone. Garbage customer service.

Have been working on a simple project «if there is such a thing» over the weekend.
Was really disappointed with the lighting department and more so with there inventory management. I realize the saying «s**t goes s**t comes out but really did I have to visit 5 stores to get there brand «Hampton Bay «for 20 track lighting fixtures! The pro counter marginal at best for small time buyer and won’t even get started on flooring department !
But on a happy note in store two after a 30 minute drive I ran into Jim Hilgers at the Diplomatic Circle store in Orlando
«Appliance Specialist» who actually sat down with me and called 3 other stores to insure they had what there inventory told them .That’s the Home Depot that I will try to remember before going elsewhere

While it is sometimes difficult to find someone to help you because they are so busy, they have great customer service and the prices are right.

Half of their staff honors military discounts; half their staff looks for reasons not to give it to you. It is strange. I even had one associate tell me that my military ID card is not real (I have a smart card, which the military converted to in the late 90’s). she was looking for one of the old laminated cards. when she brought the manager over he said they can refuse the discount as they see fit… well you either honor it or you don’t. Lowe’s honors their commitments.

It’s Home Depot. Things are a bit more pricey than Lowe’s, but you can find everything you need without having to run all over town.

HD stepping it up. Other than this old guy in appliances, I like their service. One thing to consider, they really don’t have floaters anymore. Now most personnel is locked down to their areas.

Home Depot is often a first stop when searching for items to upgrade, repair or maintain our home because they often have less expensive items and more everyday useful items.
We ended up buying our outdoor paint here because the paint at Lowe’s tends to be thinner and more suited to being applied by paint sprayer and we prefer the heavier application that comes with rolling the paint on.
Their nursery often has tempting plants and they also have yard pavers, etc. We buy garden tools here quite often.
They are our first choice for replacement doors which will be expensive but they have a good line of different styles and durability.
When my husband builds items he often gets the supplies for wood and fittings here as well as tools. We’re also looking at them for fencing supplies – we were able to install a quick temporary fence.
We have always received very friendly help and quick answers to our questions.
They also have plentiful parking and different styles of shopping carts that makes picking up the heavier items easy.

This Home Depot is located at the corner or Red Bug Lake Road and Aloma, in Oviedo, right by the 417 overpass.
Hubby and I have shopped here a ton since buying our house on this side of town over 5 years ago. The staff is always friendly, helpful and if they don’t know the answer to a question– they will find the person that does. Especially helpful, as we are big DIYers.
I’ve purchased everything from storm doors, appliances, ceiling fixtures, door and cabinet hardware, power tools, stain, mulch, plants and any type of nail or screw imaginable. Pricing is fine and usually within a few pennies of Lowes, one way or the other. Good tool rental department.
Staff is always very friendly at customer service and any department we’ve worked with over the years.

I love this Home Depot. The staff is friendly and helpful. When I ask where is the item I need, on most occasions, they lead me to the item (instead of simply pointing to the the isle and sending me on my way). We have dropped some serious coin at this Home Depot. On one occasion, I didn’t have a receipt for an item I purchased that stopped working. I called and asked if there was a way could check their system, using my credit card to find the purchase, so that I could have a replacement. They told me to bring it in and they replaced it with very little complication. We have also rented equipment from them and it was easy, peasy.

Owning a house means going to Home Depot a lot. I’m here about once a week, as I’m the fixit and project guy. I’ve redone our sprinklers, installed a large paver type path and just put up a shed. Any questions about a project, there are some good people at this location. Wife was just here buying a storm door, Ray walked us through a few of the highs and lows of the doors. Ended up buying a better (more money) door than we would have, score 1 for Home Depot.
Skip the Behr paint with primer for your front door, that has been our only problem in 6 years of purchases. If you have the Home Depot credit cards, they send you special offers which we try to take advantage of. Good tool and truck rentals for special projects.

Expensive, usually at this location the item you want is not in stock. Lots of empty slots where the items should be. A good example are the sprinkler parts empty out of place boxes. The one thing that pisses me off about Home Depot, you go to get a simple connector for a rotor head, you have to build two sections together to get it to connect to a pipe. Costing you double the price. Also the prices for individual sprinkler componets have got insanely priced over the past few years. Parts that cost .25 now like .89 that kind of gouging.
Home depots do have good hours but rarely have good prices. At this location most of the time, if you have questions the employees try to avoid you, There are a few that are helpful but that is only a few.
I always laugh when I go to home depot and see the self checkouts. They were the first to come up with those, and by no means do they help to lower prices for the customer.

We just rented a Penske truck through the tool rental dept and were completely satisfied! It was a breeze picking up the truck and dropping it off. The pricing is great and beats the competitors! We will never use U-​Haul again. Also the Penske trucks are in much better condition.

Has a such a friendly staff who is always ready to help you. I’ve used their tool rentals 2x’s now and have been completely satisified. Once was a pressure washer which I think was like $ 50 for the day. Recently my husband rented the carpet steamer for $ 31 for the day. Worked great!

Window purchase and installation. We were in need of new windows after the 4 year old successful kicked a soccer ball through the glass. GOOOOOAAAAAALLLLLL. GOOOOOOAAAAALLLLLL!
Home Depot had the best selection and price. They arrived on time, listened to our needs and gave us reasonable options. We opted for the middle of road model. Installation occurred soon thereafter. Done in a few hours. Everything was cleaned up. No fuss, no mess. Nice windows. I recommend