Riptide Managed IT Services

Specialties

Riptide Managed IT Services include (but are not limited to):

— Multiple OS Support (Windows, OSX, Linux/​Unix), Desktop /​Server /​Mobile

— Full network infrastructure support

— On Site Technician Support

— On Site Or In ­Office Training

— Remote IT Support with custom software designed specifically for your network support

— ²⁴⁄₇ IT Support Technician Availability

— Maximum of 2 Hour On Site Technician Response Time

— DOD MilSpec Data Integrity Backup

— VOIP Solutions (FreePBX)

— Diverse Technology Solutions

Immediate Benefits

— Riptide Technicians are, at minimum, A+/N+ Certified. Additional technical certifications include

Linux+, Security+, MSCE, CCNE, CISSP, RHCE, and VCP

— Riptide Technicians pass a stringent background check and are, at minimum, qualified for USGOV

Secret Clearance.

— Riptide is recognized as full partners with Google, Amazon, Sales​force​.com, Mulesoft, Dell, and

HP. As such, Riptide can confidently deliver first class technology solutions on virtually any

proposal.

— Riptide maintains our corporate offices in our own Government Audited Secure Facility, and

employs close to 200 employees.

— Riptide has been in business since 1995, and has buying power of over $ 40MM.

— A Riptide technician will be on call for you 24 hours a day, 7 days a week for any emergency or

after hour calls.