Wilson Lighting Locks & Fans

I came in to buy some lightbulbs, but with the help of William and his amazing eye for design, I was able to transform my dark dungeon of a living room into a breathtaking extravaganza of light that the whole family now enjoys. Thank you again William for your expertise. Wilsons Lighting is the best!

Deb and George were a pleasure to work with on our entire home remodel. We found their input right on. Highly recommend them both, along with everyone we dealt with at Wilson Lighting! Thank you

It’s unfortunate, this place has many beautiful accessories and lighting. I expect to feel comfortable when I’m working with someone who is helping me pick out lighting for our new home and build. From Day 1, I didn’t feel like this with the salesperson. This person was consistently rushed, abrupt and was short with me… every encounter I had, I dreaded. I would leave messages to call me, emails… nothing. I asked her multiple times if she could contact my builder about the credits I had. This person did Nothing. Communication skills were not this person’s strengths.
I’m canceling my $ 4 K order tomorrow and ordering with Rensen. Here, I feel welcome, at ease, not rushed and my new sales person is focused on helping me with my lighting and I’m Not being treated like a number. I expect if you’re going to spend your hard earned money… you better be treated with respect.

After I emailed my letter, I discovered that I mistakenly sent it to Robert Wilson III, instead of Robert Wilson IV, who calls himself Bobby. He promptly telephoned me with both his apologies and assurances that this type of problem will not happen again. I am pleased with his response and will resume doing business with Wilson Lighting.

We had a fan light that was flickering when we moved into our new home. A very nice gentleman come and fixed it within 15 min. On his way out he noticed our dining room had a very low and large chandelier that would usually hang over a dining room table but we didn’t have a dining table, as we had turned this room into a desk/​sitting area. On his way out he noticed it and offered to raise it since he assumed we were hitting our heads on it as we walk around the room-​which we had many times! He did and we were very pleased! Great customer service!

Great place wonderful staff. We had a small repair and they treated us like we were purchasing a $ 5,000.00 light fixture. Will return for sure.

We’ve had three great experiences at Wilson, just ask for Lisa.
Our first purchase was for a ceiling fan for the bedroom. The major requirement we told her was that it had to be extremely quiet, and it is. I didn’t really care that it had a remote control, but it sure is nice when you wake up in the middle of the night and want to raise or lower the speed. It sure beats getting out of bed!
Our 2^nd purchase was a special order for Tech Lighting track lights for our kitchen remodel. Lisa patiently walked me through the ordering process and the fixtures were delivered on time.
I went back today for Kichler xenon under cabinet lighting. Shopped around and Wilson had what we wanted in stock.
The only negative vibe is that their prices seemed a little higher than what we expected/​wanted to pay, but the reason is we are buying top quality. Casablanca fans are not cheap in price or quality, and Tech Lighting is definitely high end. Some things may seem like a bargain at the national box chain store, but what kind of quality are you really getting? When you are spending $ 25k+ on a kitchen re-​do, a slight increase in your budget is hardly noticable, especially when you get exactly what you wanted and you know it going to last and look good.

The ceiling fan purchase adventure: –first thing I noted was they said they don’t track shipments from fan companies. (Have they never heard of Fedex?) The second time we went in there was a person behind the counter that was trying to help us but said he wasn’t a salesman (never explained what his job was) and didn’t know anything about fans. So the guy looks on the computer and sees they expect to receive more stock in the next 2 days, which of course didn’t happen and after a couple of phone calls the saleslady on the phone recommended I put a down payment on the the fan I liked so when it DID arrive they could just call me to go pay it off. About a week later they called and said the shipment never arrived so they were going to order the fan I had put a down payment on. The fan arrived less than a week later and it was supposed to be remotely controlled but guess what? It isn’t.