welcome to a so called hobby store… who should really have the name eflite… want drone parts… think again. want any part. think again. if its not eflight they don’t carry. need just blades… for you drone… nope if it isn’t eflight they don’t stock it carry it order it… didn’t buy from them they don’t have it… funny microcenter had more up to date hobby stuff then them… if you don’t have nikes and fancy cars… this isn’t your hobby store. there still stuck in the old days $$$$$ to play… things change… advancements in tech make things cheaper they refuse to keep up with times… I don’t recommend this place to anyone and service sucks don’t bring in something you didn’t buy there. or get bad looks shitty service. plus they don’t have what u want
Brian D.
Place rating: 1 Grandview, MO
Grumpy, smoky smelling older grey bearded guy was not helpful and seemed annoyed to assist customers. Didn’t seem too knowledgeable. Maybe you guys should be more courteous and helpful when new customers come in to shop. Looks like I’ll spend my money online instead.
Joe K.
Place rating: 5 Olivehurst, CA
These guys are the pros as far as I can tell. Friendly and knowledgeable. They helped me get familiar with what I was buying for my son, and showed me a ton of other stuff that I might like.
Jeff C.
Place rating: 2 Johnson County, KS
Nice shop, but my wife bought me an entry-level drone/copter which is hard to fly and the instructions included with it are poorly written. I went back and was arrogantly told«no exchanges or refunds». They offered flying instructions and that was it. I understand where they are coming from, but it was their«take it or leave it» attitude that just is not welcome(to me) in this day and age of a «competitive marketplace».
David W.
Place rating: 2 Knob Noster, MO
I’ve been there quite a few times, when we visit another business in the area. The people working always seem only interested if you are there for R/C items or accessories, I build plastic model aircraft and they seem very annoyed to even check me out at the register, much less provide assistance. Their model kit prices are very high priced. Accessories and paints reasonably priced, which is the only reason I return on occasion. Sadly there aren’t many hobby stores left, and they do have a great selection for paints that others don’t. I will return, when in the area, but only for needed paint or accessory items, but what I can find online will replace as much as possible.
Christopher H.
Place rating: 5 Kansas City, KS
I am fairly new to the RC helicopter world. I started buying off of Amazon but found the need to talk to people in person(I kept crashing and breaking my aircraft). Hobby Haven has been awesome for me. The repair prices are unbeatable. They don’t push high-end RC items on the buyer just to sell high end items. The take the time to talk with you and make a fair judgment about your flying ability and make really good suggestions about what a good«next step» would be. I had an mcx-2 but was becoming bored with it. I asked what would be a good next step and which radio would be a good item to purchase so I could buy the cheaper«BNF» bind and fly instead of the«RTF» ready to fly. This saves a lot of money because you do not need to purchase a new transmitter when you purchase another helo or quad(that’s all i have been flying). I went from the mcx2 to the msr and purchased a nano quad as well. When I brought my msr in for repair(because i broke it and it was my fault). I asked what they think would be a good item to move up to. I was looking at a mcp(collective pitch helo. Greg, suggested that I do not move to a collective pitch item yet because I am still a novice. He pointed me to the SR120 which is the big brother to the msr. Great choice. I am only at the hover in place point right now, but it takes a lot of tiny movements to keep the SR120 in place which makes it fun. Eventually, I will move up and start doing tricks and such but they do not«push» you into buying.
Markus H.
Place rating: 4 Castro Valley, CA
I moved to the area about a year ago, and was looking for a good hometown style hobby shop. Hobby Haven has proven to be that place, they have always been helpful with any questions I’ve had. One of the gentlemen took 30 min out of his day to unbox one of his airbrush kits to teach me how to use one as well as what to look for in a airbrush. Needless to say he made a sale. I’ve seen in times passed some negative comments about the place, and at time depending on who you catch you get a less then pleasant response. But in my experience it kind of comes with the territory, hobby guys are usually a close knit group and sometimes have a hard time warming up to «noobs». But in my experience give them a chance, they have great stuff, tons of selections and what they don’t carry they will order. Overall, great hometown hobby shop. If you want the Walmart experience for hobby shopping go to hobby lobby…