Blue Valley Goodyear Tire & Auto

They forgot to reset the tire pressure monitoring system during a tire rotation, which wouldn’t be a big deal except when I took it back in to get it reset they tried to charge me 30 mins labor to do it. Stopped by the nearby Tires Plus and they did it for free in exactly 1 min. This is probably the only place around that will try to charge you for their own mistakes.

Pretty impressed. I have been going here for services a lot since I moved out this way. They’ve taken care of oil changes, battery issues, and other things. Service can be slow sometimes, they get busy really quick, but they’re all pleasant to work with. Prices are completely affordable. If you work in the Sprint Campus, they will come pick up your car while you’re at work, do the work you need, and drop it back off for you before you leave work.

I towed my car to them 03÷09÷15 after my car suddenly stopped a few blocks away from their establishment, as it was after they closed I left my keys in their drop box. My brother as well as the tow truck driver noticed a very large leak in which we were sure that it was motor oil and coolant, SO when I left my keys I insisted that they check the leaks in my car as well as noted that my car would not start.
03÷10÷15 I received a call from their service adviser Bob who said I needed an oil change, a new starter, and to fix my power steering to get my car started and to keep it started. He wrote that my pump was missing, however, I was well aware of this issue with the power steering and knew this had nothing to do with why my car was stopping. I declined the power steering repair, but requested they do fix the starter and once they had the car started to check my engine because I’d rather put money towards that than a problem I know can be solved later. Not only did I request them to check my engine out of my own concern, my check engine light was on.
03÷11÷15 Bob called and claimed my car was started and ready to go and after me asking multiple times if everything was fine including the engine, Bob said yes. I took a taxi to pick it up and on arrival I paid them $ 417 for the two repairs. As I started my car it sounded awful, stuttered for a bit and finally started. At this point I knew they did not do a good job, however, I was already displeased and wanted to take it somewhere else to be rechecked. I left their shop approximately 4:40pm and called them immediately when my car stopped before hitting 83^rd and metcalf at 5:02pm. I had to get my car towed again back to their shop costing me another $ 88. By this time I was furious and requested they pay for my tow. The front desk associate Stephen insisted it was my fault, that the car stopped because I had failed to pay for my Power steering to be fixed. I argued that there was a problem with the engine and that they did not look at it. His response was that there was nothing wrong with my engine even though my check engine light was on and he said, «it could be on because your gas cap isn’t shut tight enough.» He even stated, «If you know so much about cars, why don’t you fix it yourself.» He was completely rude and wrong at the same time. I’d also like to state that neither Bob or the mechanic who checked my car, Lynn, was there to back up any of these claims that they checked my engine. I left very upset and without a car.
03÷12÷15 Bob called and now claimed that my spark plugs were bad, that my radiator was leaking, that my power steering needed to be fixed, and that my rack and pinion needed some attention as well. Those were ranked from Most to Least important as in what would get my engine going. He said to get my engine started AND running that he would need to get my spark plugs changed and an engine flush. I agreed to the repair.
03÷13÷15 Bob called and said my car was ready to go, that they test drove it, that they got it started and going just fine. They wanted $ 456 for this repair. When I arrived by taxi Stephan was the only «manager» there for the rest of the weekend. I told him I had no intentions of paying the entire price of this final repair because of what I had gone through with them this week. I requested he take off for tows and my taxi’s, however, I felt that it still didn’t do the situation justice. He proceeded to ask what I believe would be a fair price and charged me $ 247. I went to my car to leave and it again wouldn’t start. I returned to the store and demanded my money back. He returned the $ 247. The mechanic on staff was able to start the car, he drove it into the shop and proceeded to say he had no idea what could be wrong with the car. They revved the engine multiple times and then were unable to keep the car started. Bob came to the store, barged in a screaming at me, told me I was completely wrong about the situation and said he would no longer work on my car. I requested it be towed in which he paid for. There was a lot of arguments and he said. «I will not talk to you (my brother) if shes in the room» In which I responded saying that was very immature and that I wouldn’t be leaving since you’re speaking about MY car. The tow came and took my car to another shop which the car would not start AT ALL at this point.
03÷14÷15 I’ve received calls from the new shop in which they’ve informed me of SERIOUS engine damage which will cost me thousands. I had been telling Blue Valley Good Year that there was something wrong with my engine, the denied this. They had my car for a week, misdiagnosed it multiples time, charged me for repairs that weren’t needed to fix the situation, actually made my car worse, and had the WORST customer service. I DO NOT RECOMMEND. They will waste your time, money, and disrespect and blatantly ignore your requests. I will be taking this farther, but in the mean time GO ELSEWHERE especially females.

I approached this place for a car servicing, wheel alignment, oil change and to get rid of a certain screeching sound that I, even with my limited knowledge of automobiles, could isolate to the wheels and the differentials. I’m not sure what they did but two days later, I was billed $ 700 — 800 for their services. As for the quality of their work, well, the screeching returned within the first week of repairs and one of their supposedly new tyres burst in the heat soon afterwards, leading to an accident that would have been catastrophic at highway speeds. Upon being informed of the matter, the manager of this establishment was rude, defensive and even suggested foul play at some point. I don’t know what planet he is from, but in our world, the chances of ‘foul play’ with a tyre in a secure parking lot under video surveillance are absolutely ZILCH. Anyway, I was forced to buy a new tyre, which was again delayed by a day, for an additional $ 100, bringing the total cost of this poor decision of mine to close to $ 900. All this and the screeching still persists ! If I were you, I would rather avoid this place at all costs. It is said that some lessons are best learned the hard way. Well, I know that the Blue Valley Goodyear was definitely one of those lessons for me.

CANT SAY ENOUGH GREAT THINGS ABOUT THIS PLACE! Bob and Jimmy were great. They honored my quote I received from another location and even saved me money by not making me do some of the things that were not necessary. They never tried to upsell me. They did a great job and my truck drives great. Couldn’t have asked for better service. Thanks guys.

I took my jeep in to get serviced and tires rotated. When finished they never rotated my tires and the receipt said they did. Took it back the next day. Took them over an hour and they didn’t even rotate them right. I confronted the guy at the counter and he talked to me like I’m stupid and said it didn’t matter and not to worry. The manager then tried to make me buy new lug nuts. I’m done ever using this place and if your female watch out because they obviously try to pull one over on you.

I just got a new (used) car a few weeks ago and the engine light already came on. Needless to say, I got scared. The car repair place at Wal-​Mart just down the street refused to look at it, so I stopped by here and they were more than happy to look at my car.
I was in and out of here within 15 minutes and didn’t even pay a dime. I appriciate when a company takes time to help a girl in trouble and does it with a smile.

I wouldn’t go anywhere else for car service in Overland Park. These guys are honest to a tee, they work quickly, and they have wifi in the waiting room so I can work while I wait! Love them.

Great customer service. Enthusiastic staff. Quick turn around. Below cost expectations. I gotta say, I had a great buying experience at Blue Valley Goodyear.
So, a few days before heading home for the holidays, it snowed. Nothing major, but just enough to be a headache. Typically, this wouldn’t be a big deal, but I knew I was in fierce need of new tires. After a lengthy and treacherous trip into the office, I quizzed my team about tire shops. A reliable co-​worker suggest BV Goodyear. A few minutes later, I was in contact w/​the shop, and I was thrilled to make an appt for new tires the same day! (I mean, let’s face it, same day service was already ahead of my last tire buying experience).
Anyway, later that evening, I was greeted by a friendly staff member. I didn’t have to explain to him any particulars — it was like I was expected. I just figured that meant the staff communicates well to one another. It took less than an hour to get my new tires (w/​a full waiting room ahead of me). I bought a dependable brand at a competitive price and was even informed my ball joints were in good shape. Nobody tried to sell me anything extra. Nobody tried to talk me into a more expensive tire than what I needed. It really was a pain free experience.
I would recommend Blue Valley Goodyear to anyone.

Extremely professional staff and outstanding customer service. Expedient service and good price.
I was traveling out of Overland Park during the holidays with the family. I wasn’t even on the Interstate for five minutes and my Ford Flex blew out a tire. It was a horrible experience because I had my family with me in the car. Luckily it happened in a construction area where local city workers were able to help me put on a spare tire. I drove eight miles to Blue Valley Goodyear and immediately their staff understood my situation. I didn’t have to make an appointment or even wait. They pulled my Ford Flex into the garage and within 20 minutes, the tire was repaired and my family and I were back on our family vacation.
It is great to know there is a Tire Store in Overland Park that cares about its customers. I plan on taking all my business to Blue Valley Goodyear.

Had a Groupon for this place for an oil change… and since I happened to be in the area (and in need of an oil change), I stopped by.
Verdict? Not bad at all.
It’s your typical Goodyear outfit; little waiting area and adorned with tires to tempt your ride. The bonus here is that it’s within walking distance of several other places to lounge — ranging from the Cheesecake Factory across the street to the Starbucks about a block away in the strip mall. So, at least there’s no dilemma about what to do during the repair.
As for the service itself… midday on a Saturday, and I was expecting the worst — a huge line of people getting their car serviced, and a 2 – 3 hour wait. Not here — they were getting people in and out as quick as possible, with a friendly wave along the way. They said my oil change would take an hour, and it was done an hour (and a couple of extra pad minutes) later.
No hassle about the Groupon, no trying to upsell me to something I didn’t need. I wanted an oil change, they gave me an oil change and friendly service along the way. They had plenty of folks on board to take care of their customers, and they did just that.
So, the big question is – would I take my car there again? For me, personally, it’s a little ways out of the way — but — the service was good enough that I just might consider it.