The Magic Mechanic

The crew at Magic Mechanic are professional and are True Professionals. I have been here four times and I am extremely happy with the attention to detail and excellent customer service I have experienced on each visit. Larry and his team are Great!!!

I had a sudden issue with my brakes on my SUV. I dropped my car off at 11AM and had it fixed and ready by 2PM. I was thinking it was going to be hundreds of dollars. They called me and told me it was just a small part that had gone bad. They fixed it quickly and they didn’t overcharge me. Good honest shop. These guys are my new mechanic! Thank you!

This shop is a joke. Not only do they work at a snails pace, they NEVER call you to let you know what’s going on. I had to call them EVERY single time to find out information about my boyfriends truck that they had for over a week. First they got the wrong part, then the mechanic that was working on it called out sick. then we were told it would be done, we drove up there only to be told sorry it’s not ready the mechanic called out again come back tomorrow. Are you kidding? You’re a SHOP with numerous mechanics find someone else to finish the job!!! Then we call the following day and are told «it’ll be done within the hour come on down». That was at 1pm. We came down at 2pm and it STILL WASNT FINISHED. Then we were told they «forgot to do the alignment» so finally at 5 PM he received his truck. If you want a slow shop with AWFUL customer service, then this is the place for you.

If we could give zero stars I would. This review is a long time coming and I’m finally writing it. I had brought my 2008 Mini Cooper. That was having trouble starting. I had heard the radio show and thought they had a good honest reputation. They took my car charged me to run the diagnostic and said it was «carbon build up» I should had taken it to Mini but was like ok fix it. They had the car for 2 days and charged me 1,200 to fix. They also claimed they had to drain my oil change it. (I had just received a oil change the day before I took it in) they charged a $ 100 for a oil change I never asked for. Well 2 days later it was having trouble starting AGAIN!!! This time I took it to Mini and they said it was a faulty Fuel Pump. Luckily they had an extended warranty in it so it was free. bad news is Magic Refused any refund or any wrong doing. The place is a rip off full of scam artists. Save your money and STAY AWAY FROM THIS PLACE!!! You’ll be better throwing your money in the toilet.

I’ve taken my vehicle to this place a few times before when I still had my extended warranty. It was great! Service was good and the staff was friendly and helpful. Never had a problem.
Fast-​forward a few years (today to be exact. A Monday.) and their parking lot is jam-​packed. I’m talking all spots filled and cars parked all down the middle lanes. This place is way too small for the volume of vehicles needing repairs. When I went in, I spoke to the gentleman at the desk, explained what was wrong and the first thing he told me was that my vehicle would not even get LOOKED at until the end of the week. For me, that is completely unacceptable given this is my only vehicle.
This really is a great business and one of the best in Orlando, but they need to rethink their layover strategy. I’m hoping things change soon. At any rate, their radio show and radio advertisement seems to be paying off, now let’s turn some of that income into more staff and a bigger location.

Pool Pump Repair Puppy approved of the. Magic Mechanic! .a great place to get Quality service and advice on repairs. thanks so much. .Jay

My car window decided to stop working last night, I called them today and had me bring it right in they checked it out and had it fixed in 2 hours at a very reasonable price. They were very nice and professional. I’ve never been here before and don’t plan on going anywhere else in the future! Thank-​you guys!

I dropped my truck off at 730am on ⁶⁄₁₇ and was told it would be looked at the same day and be called. I didn’t get a call that day or the next. So I went and picked it up and it was sitting in the same spot I parked it the day before. They hadn’t even touched it. I don’t recommend them if you need your vehicle fixed.

3 weeks and $ 1500 later my car still doesn’t run. So, there is no «Magic» to magic mechanic. Needless to say my car was misdiagnose. I am far from a mechanic. BUT if you get a code for the camshaft position censor wouldn’t you think to check the CAMSHAFT? Shouldn’t you check the camshaft instead of replacing the censor that is telling you to check the CAMSHAFT? Oh so if my oil light comes on does that mean change my censor instead of checking the oil? Finally after all the headaches, money, time and other things. I took it to the dealer had my car back less then 12 hours later. FIXED AND PURRING LIKE A KITTY! Lesson WELL learned! Larry Perry may know about cars BUT his tech sure don’t share the same views. I had e-​mailed Larry Perry asking for him to call me. Instead of a call back I received basically a slap in the face e-​mail stating it is what it is. Now instead of emailing the consumer after when the consumer asked for you to contact them. Why would you even send that type of e-​mail to the consumer? You didn’t hear my side. Only your mechanics.

The staff are all friendly and courteous, but that’s about the extent of it.
I took my car in because I was hearing odd noises coming from under the hood of my car (RPM issues, etc). I dropped it off on a Monday and they told me I would hear back from them the next morning. Waited all day Tuesday and heard nothing. Called Wednesday morning and they told me that I needed to come in to ride with the mechanic so I could point out to him what exactly was wrong. I came in and did the test ride; the mechanic was as nice and friendly as can be and took all of my concerns seriously. They tell me that the’ll be in touch with me early the next morning. Thursday rolls around, nothing. Finally, I got so fed up because I needed my car for the weekend that I called them on Friday. They told me that they haven’t looked at my car yet at they could get it up on a lift by 6pm that night. So I picked up my car and never looked back.
The people are friendly. That’s 50% of the problem solved. The fact is that during my experience, they were horrible at communicating. During the entire week that my car was there, not one phone call was made to me about my car; I always initiated the calls. And waiting an entire week just to have the car looked at? I understand that they are busy, but quite frankly that’s ridiculous.
I also asked them for a quote for an oil change. $ 59. Fifty nine dollars for a lube/​oil/​filter. I drove it two lights down and took it to the Texaco Oil Change station and had it done for $ 18.99. I don’t even want to know what their prices are like for the work that needed to be done on my car.

A recent review got me going, on my experiences at magic mechanic.
You know I wanted to like these guys, I listen to their show on the radio a lot. The host that is the owner of magic mechanic comes across like a legit guy.
But my 3 experiences there tell me different. On the radio they say things like we will give you a loaner car for free, while yours is being worked on. They also say they just don’t switch out parts till they hopefully fix the problem.
Well I brought my car there because of an engine light that basically said there was a problem with the emissions. They charged me almost $ 100 dollars to run a test using smoke. I figure cool they will find the problem. Well not only did they say my gas cap leaked but my tank leaked and some other nonsense. Basically saying it would cost me $ 1000 to replace certain parts, which pretty much was the total emissions system. I asked ok, if I pay this amount will you guarantee the problem will be fixed, the answer was no. Sorry $ 1000 guess doesn’t compute.
Then one time I took my car in for a rough idle, the mechanic told me I needed a new coil. It was pretty expensive, I also knew how to replace it myself, so told them no. Well they charged me for the diagnosis and it wasn’t cheap. Ok I can live with that. Well I drive home and the car is driving fine. I think what the heck I didn’t pay for that expensive repair why is it working now. Well I pulled over and pulled the plugs, because I do that kind of stuff once in awhile. I found that one plug was replaced. So I have been driving now for 100k miles later and the car has been working fine. Never had to change the coil.
There was another time I used them with similar results.
I no longer use them as an option, they charge for diagnoses and it doesn’t pay. We are talking like $ 90 bucks to do that for many different problems. Even simple things.
They say on their show stop by for a free diagnose, good luck there. Also don’t expect to get a loaner car it’s bogus. I have asked for one days in advance and they never have one. The guy that picks up the phone doesn’t even miss a beat when he says it. It’s like he was trained to say that line.
The other thing is they tell you a time to pick up your car and its never ready and they don’t seem to care. I have had to wait for an hour one time alone for them to finish work. It’s not the best place to wait while your car is in a bay.
The guy I think Larry that does the show does not do the work, so he probably thinks everything is smooth, knows they are a ripoff, or just doesn’t care. It’s a shame because his radio show is pretty good. But the actual honesty is a mirage.
Their hourly rate I think is higher then the dealer, so go figure..

I have been a loyal customer of Magic Mechanic for four years. They are the only place I trusted to touch my car. No more.
I took my car in at 7:30am on Monday morning to have them look at the burning oil smell I was still having after they had already said they repaired an oil pan leak. (I was pretty sure it was the CV boot leaking on the catalytic converter). I also was now experiencing strong vibrations when driving. They said they would be looking at my car at 12:30pm. Monday at 4pm I called and they still had not touched my car. They said there were three cars still ahead of mine.
Tuesday at 3pm I called and they said their were 3 cars ahead of mine. I was rather upset that it was day 2 with still nothing done on my car and still, supposedly, 3 cars ahead of me. I wished they had told me Monday morning it would be 3 or 4 days before they would even look at my car. At 4pm I called to tell them I was going to take my car to a mechanic who has time to work on my car but a tech had just taken it out so I thought, perhaps, they were finally going to get around to fixing my car.
They called back at 5:15pm with the following estimate: — New CV Axle — $ 285 — Transmission Transfer Case — fluid is real black & need new filter — MAY need a new transmission. They were going to flush it first for $ 769 but a new transmission for the Subaru is over $ 2,000 and that may be what’s needed if the flush doesn’t work. — Power Steering Rack & Pinion — leak including alignment — $ 185 — New rear tires — $ 183 I knew I needed new tires. They did not acknowledge that they mis-​diagnosed the leak earlier. They said they would flush the transmission first thing Wednesday morning and then give me a call. I called Wednesday (DAY 3) at 1pm and was told that they had not done anything on my car yet. At this point I was pissed that I was consistently lied to and stuck having to bum rides from friends not to mention being without my car longer than I was expecting.
Magic Mechanic was not the least bit concerned about this nor were they able to give me any time frame NOR were they concerned about the earlier mistake. I ended up picking up my car from Magic Mechanic who seemed glad to be rid of me.
I took it to another place for a second opinion. Within HOURS Bill diagnosed my car as needing a new CV boot and nothing else. I now have my car back within one day from Mechanics Plus who provided excellent customer service and, to boot, he only charged me $ 180 for the work that Magic Mechanic was going to charge $ 285!
I now wonder how many other times I’ve been ripped off by these guys who don’t seem to care about their customers. Perhaps it’s because Larry is no longer there or perhaps they have grown too big and too busy to worry about keeping good customers or maybe all they want to do is oil changes.
Regardless, I’ve learned that just because someone’s on the radio and charges outrageous prices, it doesn’t mean they are honest or provide good service.

Got an oil change. Switched me to Amsoil synthetic European. Don’t need another oil change for a year. NICE!!!