My truck was rubbed in a parking lot damaging a fender and the bumper and I was sent to Rudy’s by my insurance. This was one of the best customer service experiences I’ve ever had. They had it ready when promised, did an AMAZING job with the repair and even cleaned the car inside and out! If you ever need an auto body or paint shop in Orlando, this is the place to go.
Jan P.
Place rating: 5 Orlando, FL
Our 2007 Honda Civic Coupe was rear-ended and even though the damage was not severe, the bumper was damaged. Overall our car has no dings or dents and we have been very conscientious about keeping it out of harms way to prevent unwanted damage. Obviously, this was upsetting and the bumper had to be fixed. The other party’s insurance covered the damage and we were given the option of taking the car to several auto-body shops in the area. We had never had any dealings with Rudy’s and was not familiar with them but since they are listed as an accredited business with the Better Business Bureau, the online reviews are very good and due to the convenience of their location we chose them to do the work. We were more than pleasantly surprised. The gentleman that we dealt with at Rudy’s was Mark, the owner. He was helpful, genuine and friendly. He gave us complete details of the repairs that would be done, he gave us options in case we were not completely satisfied upon inspection of the repairs and called the rental car company to come pick us up when we dropped off our car. The work was done in 48 hours as promised and when we picked our car up it was better than new. They did such a fantastic job I would recommend Rudy’s without hesitation. The service, demeanor and overall performance of this family business gets an A+++ from us. Thank you Rudy’s for turning an unpleasant accident into a positive experience. I must add, don’t be put off by the location, it is tucked away in a very industrial area, but they are completely a class act.
Jill L.
Place rating: 5 Orlando, FL
My auto insurance has Rudy’s as a preferred repair shop and I agree! When my car was hit on the street and I needed the door fixed they were able to fix it in less time and for less than the other estimate I had gotten. They were all really friendly and took care of the little details of helping with the rental car and sending mine back fully cleaned up inside and out.