Quest Diagnostics Incorporated

So far my experience has been horrible! and I’ve only made an appointment to go take a drug test…
There automated system is complete garbage, to make it worse there is no way to speak with a human.
I can only hope that my experience is better when i go in to get drug tested

This place is very clean and the lady at the front desk is so sweet! Everyone made sure I was comfortable and had no worries. This place is the best qwest hands down.

In all fairness to some of the reviews on this page, setting up an appointment online does not guarantee faster service. I had an appointment @ 9:45 and arrived early at 9:30. However, I was not taken in until 10:15 and was out of there by 10:30. I guess a little extra wait time is okay for some but for me, I was fasting because of my blood test and was a little hungry and cranky. You might want to try a lab that is not as busy.

I have been going to Quest on a monthly basis for some time. The place is very clean and the staff friendly. If ypu do a walk in the wait can vary from about 30 minutes or longer. You can make an appointment ahead of time by calling or using the website and cut down on your wait by a lot.
Henry Alba the manager of the facility is really nice. Coming around a lot he gets to know you very well.

Make an appointment and your wait will be limited. This location has courteous employees and they try to get you in and out in a timely manner.

Overall — Awesome. Super impressed with this place, especially compared to other Labs I have been to!
Now, I always go here for any labs or bloodwork that get ordered by any of my doctors. Mainly routine check-​ups.
PUNCTUAL! — I always am called within a few minutes of arriving after my appointment time… sometimes, almost immediately. They handle paperwork and payment quickly and then send me on to the phlebotomist who usually also handles things quickly.
But I don’t feel like they are rushing and taking shortcuts. It is always clean.
I always schedule my appointments online and it is SO easy and painless.
Last time I went, my appointment was at 1:00p.m. and I was out of there by 1:15p.m. And my doctor’s appointment was the next morning at 8:30am — the results were already in! I wish more businesses/​doctors’ offices were as well-​run as this place.
Also, did you know they have a mobile app (Gazelle) that allows you to view your records/​results?! Why can’t we access all of our medical records that easily?

I’ve been to this Quest location several times for testing through-​out my pregnancy. I always make an appointment on-​line, so I never have to wait. The staff is friendly, the location is clean, ample parking. No complaints here. Word to the wise — MAKE AN ONLINE APPOINTMENT so you don’t have to wait!

Let’s face it — everyone dreads having to go get lab work done for their doctor. But if you have to go to this location of Quest, you may be surprised at just how convenient and easy it turns out being!
The first thing I liked is the ability to schedule your appointment on their website. They have great hours, and are even open until 6pm one some days. They also include Saturday hours if you can’t make it out during the week.
Once you schedule your appointment online, you are set! I went in on a midweek afternoon and I was out of there in 15 minutes tops. They stick to their appointment times and get you in and out as quickly as possible.
I wasn’t crazy about the office staff — one of the ladies that takes your insurance information is downright rude! She was actually on the phone the whole time I was getting helped and couldn’t even put the damn thing down to get my information. On the other hand, the guy that did my bloodwork was really pleasant and friendly (although at some point I did feel like he was hitting on me…).
All in all, they make it a fairly painless process.