Panda Express

Placed order online (no pick up line) wasn’t told my side (Brown rice) not available at order. I was offered options. manager dId compensate my wait time with a free drink, very nice gesture however wasn’t thrilled my entrees weren’t correct but I happily ate it and all is well

I frequent this location and always have an okay experience. Sometimes we go and the staff is nice and gets our orders right and other times we go though the drive-​thru and have a completely wrong order. My biggest complaint about this location is the lack of guest service when they do make a mistake; if they put the wrong food on your plate they will just push it off rather than starting fresh, if they are out of an item they don’t apologize and if you go 30 minutes until close you can know they will not have a majority of items. When this location first opened they had outstanding guest service where if they were out of what you wanted they would offer you alternatives and even would give you extra food. I think it is time for management to bring them back to apoligies and great guest service.

I love Panda Express, this location is close to my college so I stopped by for lunch one day. It was pretty busy, my only problem is that they need to add more meat to the bowls. I feel like you get tons of rice and like 3 pieces of meat.

I’m lazy and needed to indulge in some serious, yet quick eating. This was the safest chinese food around so I visited the drive-​thru at this particular location.
It really is just a Panda Express. I’ve not noticed anything special about them except that the food and quality of service here is consistent. They have all these different flavors and types of entrees but there’s no real strong «anything» that pops out to me and makes me love it… *singing* I really wanna do it, I really wanna do it *end singing*.
Nothing exciting here. It’s just fast «gourmet» food… you get what you pay for.

Let’s face it, if you’ve been to one Panda you’ve been to them all. At least, that’s how I used to feel. It’s sort of like Cracker Barrel — you know exactly what to expect (food wise).
However, I was surprised that this particular store seem to stand out. I’ve never felt compelled to rate one before, but, after this experience I felt like I’d be doing this store an injustice if I didn’t share my experience.
That’s the key difference here… the over all experience. I was greeted with a smile as I walked in even though it was 5 minutes till closing. Normally you get that «now-​you-​decide-​to-​come-​in» look from team members when you stroll in so late. But hey, my cravings do not have a set schedule.
I digress. The steam table looked like they had just opened. It was stocked and everything looked and tasted fresh. I got the usual samples of items that were new to me. Who says no to free? Not this guy. I sat down and started to enjoy my food. Then, one of the managers came up to me and asked if everything was ok and offered to refill my drink. At first I thought to myself, ‘is this a subtle way to get me to leave early?” But, it seems that impression was wrong. I didn’t feel rushed whatsoever.
All and all, the store was extremely clean and the restroom was pristine. The food was good (as expected) and the extra service was indeed a pleasant surprise. If you’re debating chinese food tonight, don’t hesitate to come though. More so, don’t hesitate to drive though. Yup, this store has a drive through as well.
Enjoy…

I hate to admit it but with going back to school and being busier, I’ve been relying heavily on fast food. I’ve been hitting the Panda Express drive-​thru at least a couple times a week. The Garlic Lovers Chicken is my new favorite. I love fermented black beans which this dish has. It’s very tasty. My only gripe is it’s really good fresh, not as great if it’s been sitting around. You can usually tell by the color of the broccoli. Bright green = fresh, dull, darker green = sitting around the steam table. In my case, any vegetable is better than nothing so I eat it anyway and it’s still pretty decent.

Oh Panda Express, what secrets do you hide?
This location is pretty good, and I should know, I practically eat there every day. Given the variety of options for fast food in MetroWest, this is my preferred establishment — unlike most Pandas, this one has a drive-​through, which makes it ridiculously easy for me to go there as a lunch option. So I do. All. The. Time. (I randomly will binge on a certain chain for months at a time for lunch. It’s a Thing that I Do.)
I would hesitate to call this a traditional Chinese place, too, as anyone who’s had good Chinese will tell you, this isn’t what you’re used to getting at a great takeout place. They purport to be healthier, and sometimes they are, but the overall taste of the food is something very different than what most of us think as ‘traditional’ Chinese — it’s still quite good though, if you’re in a hurry and need something tasty to nom on. They have a lot of options and unlike other chain restaurants, I notice something vaguely new and experimental on the menu every few weeks that I’ll randomly try, usually with good results.
Again, I really just use the place for a lunch stop because it’s really close to my work and I dig the fresh veggies used in my fav dishes. They’re also really quick and friendly there.
The one thing I would NOT recommend trying is the lo mein. It’s just… not good. No one I know can stand it. Due to the fact that, at Panda, they don’t do the oily, greasy goodness that most Chinese places are very happy to do, the noodles turn out very try and not very flavorful. The fried rice is sub-​par, but you can fix that with a dousing of soy.
What I would recommend: going inside and trying what looks good. They’ll just stab whatever you point at with a toothpick and let you sample it. My personal favs are the mushroom chicken, orange chicken and beijing beef.