Ong John R, DDS

I have been coming to this office for a couple years now. They have done everything for me from regular cleaning to completing my 13 month stint with invisalign. Dr. Ong is so soft spoken, polite, and exudes positivity. His wife, Michelle, is the office manager. She is by far the sweetest person you will ever meet. She goes out of her way to make sure you are completely happy whenever you leave the office. I left the country for 4 months and when I returned I moved to St Petersburg (2 hours away). I was still in the middle of my invisalign treatment and Dr. Ong and his wife (and kids) came in on a Saturday to take care of me since I was in town. I mean, come on… they took time away from their day off with their family to come into the office and help me. I don’t know of any other dentist that would ever do that. I am so utterly grateful to have found an amazing practice that Dr. Ong and his team has created. I refuse to go anywhere else and will continue to schedule my visits with them for whenever I am in Orlando! They truly are a hidden gem and I would recommend anyone to go there.

I have been coming to the office for quite a few years now and enjoyed every moment I am here! The staff are so warm and friendly that they’re like family already. Dr Ong takes the time to explain the options we have and is always sensitive to your needs. I will keep coming here as long as I live in Central Florida! Please take the time to visit this awesome practice and listen to some Pandora tunes while you are here!

Had my initial visit and met with Dr Ong to do oral exam/​x-​rays and talk about what options I have for my dental/​aesthetic concerns. First impression of building is that it is tiny. They have made the very best with the space, though. The waiting area is clean, small but not cramped. Front staff is friendly, pleasant and professional. Also patient! Patient rooms are more spacious then I have experience in the past and I see why they used this layout. You feel comfortable in the chair and not crowded with dentist plus staff in the room with you.
Major plus for:
Staff
Equipment appears new and most up-​to-​date.
Detailed explanation of planned procedure with itemized estimate BEFORE any treatment.
Dr Ong was the most relaxing and straightforward dentist I have ever spoken with. His bedside, er chairside? manner is great. My husband and I have found our new dentist!

We have been going to this office forever I have anxiety and Dr John is the most caring and patient dentist i know
Feels home, his staff is amazing and makes you feel so comfortable, they take such a good care of me and my family
Recommend with 5 stars

A visit to the the dentist can inspire feelings of fear. But Dr. Ong was great. He clearly cares about the comfort of his clients and his staff is both professional and attentive. I will be recommending this office to anyone I hear in need of a great dentist.

After seeing many Dentist, I must say I had a pleasant experience with transcend dental, the procedure went smooth– after having an emergency root canal, 5 crowns (crown was done in the office and ready in less than 30mins!) and 3 fillings all in 3 days, i didnt feel any pain whatsoever. I was able to eat anything and everything right after the procedures. Their staff was great, accomodating and friendly. Hygienist is very patient and is the only one in my dental lifetime who explained and taught me how to properly brush my teeth, and Dr. Ong’s hand was light like a feather! (Very important if getting major procedure) He also took the time and explained my options and answer my questions and explained the xrays to me. And after seeing the before and after xrays– I am so thrilled with the result and HIGHLY recommend Transcend Dental!

Just started seeing Dr. Ong– my insurance providers changed and the dentist I had been seeing was no longer covered.
Have only been there twice so far– once for my initial visit/​meet & greet/​x-​rays and again because I needed fillings.
The office itself is very small and a little sketchy looking from the outside, but inside it’s tastefully decorated and clean, albeit a bit small. Both the receptionist and appointment scheduler were very friendly.
During my first visit, I met with Dr. Ong, or Dr. John as he introduces himself. He’s an incredibly soft-​spoken man but seems genuinely interested in his patients. We chatted about what he and the hygienist found and he walked me through it and showed me pictures and x-​rays.
When I returned for fillings, I met with the same hygienist and Dr. John– both were quick and professional and continually asked about my comfort during the process.
My biggest complaint is that he’s SO soft spoken it’s difficult to figure out when he’s talking to you or the hygienist– it made me shift to look at him to see if he was trying to communicate to me or not and probably made his job more difficult because of my constant movement. Maybe they need flashcards or something?
All in all, it was as a good an experience as one can have at a dentist. I go back in 2 weeks for my regular 6 month cleaning.