Midas

I dropped off my Saab 9 – 3 turbo and agreed on the 100 dollar authorization for a full diagnostic because my car was broken. They called me and said I need a new ignition cassette. Which was strange to me because I just had that replaces 30k miles ago by anther shop. So I called a Saab dealer and asked what could cause it to go out so fast and they told me to make sure the correct spark plugs are in there. I called back I inform Midas of my conversation with Saab and they said they would check the plugs. They said it would be about 500 for the part. I asked them if it would be an oem part. The guy on the phone ensured me it would be oem but it would take 5 – 7 days to get. I get a call on Friday the car is ready. Strange because the parts shouldn’t even be in by now. They charged me anther hour labor for the spark plugs and charged me 20 bucks a spark plug, which I never agreed too. And I talk to the tech as the advance auto parts guy was making his delivery. I look on line and the ignition cassette is only 207. Mind you only one cable plugs into it and 4 bolts hold it to the top of the motor that’s it. When I question Jorge about this he told me that he was the assistant manager and the he could just take the part out and refund the part but I still have to pay labor. That was his fix to what I was lied to on the phone. After a calm disagreement he took 45 bucks off. I payed because I needed the car. I went to school and when I came back to pick it up I asked to speak with the manager, that apparently Jorge is the owner. So he says. As I was leaving confused, feeling robbed and lied too, he offered to take it return the part and refund half the labor. At this point I called Midas customer support and make a report. I then when and made Jorge aware of the complaint and reference number he then boastfully told me he will call me personally when he wins. I told him he’s a liar and a thief. Trying to sell aftermarket parts and oem. He told me I can’t prove he told me the parts would be oem.

I drove the family own to Orlando for vacation. When I got here the car was making an odd noise. Took it to Midas on south Orange Blossom trail and they got me in right away. The mechanic took it for a test drive with me and heard the noise when it got to 30 MPH. Put it on the lift and determined it was the flex pipe from the converter. He said the converter was good but the flex pipe was loose and instead of buying a new converter w/​flex pipe, he could spot weld it in two places to stop the noise. I agreed and 30 minutes later after a complete check of car, I was on my way to Disney. Never got out of a shop for $ 56 bucks, These guys are not out to rip anyone off and give you a fare repair at an Honest Price.

These guys are freaking amazing. After having a lot of trouble at another Midas (Buyer beware the Midas on Alafaya trail) corporate sent me here because they knew that they could trust them to fix it. They did not disappoint. They fixed everything for me with no hassle. The manager Chris is a really good guy and absolutely amazing when you’re frustrated like I was. I will go back to this store for basically everything I need from now on.

Service is pretty good, and the guys are nice. It’s expensive, though. The sign out front said an oil change was 17.99 but their coupon is for 19.99, and I was charged 19.99 plus taxes and fees. I went I. To get my tires rotated, which is an easy job, and it cost 24.99! I could do that myself for no money. Too much.

After shopping around, this Midas gives the best military discount, and they showed us a few things that other less than stellar auto places chose to ignore. I know things were ignored due to the amount of rust on the ball joints. Its nice to go to an auto spot that actually cares about the work. They dont simply tell you, they show you

Look elsewhere.
Pros: Floyd is a nice guy.
Cons: 1) Long, long, long wait. 2) Poor results. Brake cleaning did not last, screeching never stopped. Receipt reads «Install Friction» which I can only assume means friction pads. Also says «machine Rotor/​Drum» a type of cleaning. Total waste of $ 161.00. I went back and asked him to put it back on the lifts to show me EXACTLY what he did, but I was looking at another 2 hour wait. I decided to just eat it, I suggest looking elsewhere for service

I was having issues with my car. I had been to and had called a few places. Most places told me that they thought I needed my oils and liquids change. For some reason this did not make sense to me so I decided to bring my car to Midas. I had been here before for oil changes. I arrived at 9:30am and was prompted greeted by Mr. Floyd. I informed him that my car needed an oil change and that I was having some issues with it. They began working on my car and after a diagnostic, I was told that it was a coil in the engine. I was informed of the cost and told them that I could get the work done only if they were finished by 2:30pm. Mr. Floyd and the mechanics (Josh and Luis) were finished by noonish and my car is currently running smoothly. I never felt any pressure and everything was explained. Josh test drove my car a few times to make sure it was fixed. I have found my mechanics! These men were friendly, honest, and knowledgeable. I will be going back for all of my automotive needs. I WOULD RECOMMEND THIS MIDAS TO ANYONE!
*Should things change I will keep you Unilocalers posted.