JSA Medical Group

I really like my doctor, and liked the group a lot before JSA took over. Now it’s all about making money, and the hell with the individual patient. Took me 3 MONTHS to get an appointment for my annual checkup. Before JSA it would have been just days. The office staff is no longer friendly or helpful — perhaps they too are treated like crap?
As soon as I can find another doctor in the area with good reviews, I’m out of there

I used to love this office but when this group took over everything changed. I have been twice since the switch and both times were awful. The front desk is not happy any longer. The staff isn’t efficient and can’t do basic things like taking a correct blood pressure. I will be finding a different doctor.

Review I posted elsewhere on 10÷2÷2014:
Signed up to be a new patient and boy what a mistake that was. I was told I had to fast for my physical and then I had to change my appointment. They didn’t bother to tell me I no longer had to fast so I didnt eat for hours. I had to go back again a second time for blood work. Front desk staff seems to have no clue what they are doing. Had a physical and they barely looked me over. Was probably in there for about 5 minutes. I waited longer to be seen than I was in the actual doctors room. Also never even met the doctor herself. Needed a prescription filled and they told me it would be sent over to Walgreens. Two weeks later and it still had not been sent so I had to call them to find out what was going on.
Update 1÷15÷2015: I had some std testing and other testing done when I went for my physical and I never heard anything back from them about results. I finally decided months after to check what the results were. I had to pay to go get my results. Then they told me I tested positive for herpes. I went for a second opinion at another doctor’s office where blood work was done and I came back as negative for all STD’s.They also refused to release my medical records to my new doctor. Do yourself a favor and stay away from here at all costs.

Stay away from this place at all cost. They only care about the money, holding your records hostage despite the fact that not only they already got paid for them by the insurance company but also because they then chose without notice not to accept our insurance anymore.
It is people’s health that we are dealing with here. So in the unlikely event that any of the Doctors in this practice give a rat’s ass about their patients and take the time to read the valuable feedback about their practice, you need to do two things:
Fire your inept, rude, ignorant front office staff and read the Hippocratic Oath again, you may be reminded why you went into this profession in the first place.

When my primary physician sold her practice this group took over. They swore they had notified me of this, they didn’t until the DAY I had a very important appointment to get some time sensitive blood work results. They called me because they had looked at my insurance and noticed they were not listed as PCP so I had to hustle and call my insurance to switch my primary to their temporary Doctors. Their «notification mails» came the week after. Obviously triggered by my visit.
I saw two of their Drs. who were nice enough, I have an autoimmune disease so they fiddle with me then make me wait 3 mos. to go back, and at this point I feel that I need to see a specialist (I was supposed to come back this month to them for my 3mo. blood work). When I called to let them know and request my previous blood work they inform me that I have to jump through HOOPS to get it — they were in no way accommodating or sensitive to my condition, and they turn around «Oh by the way, we no longer take Cigna». Well thanks for letting me know beforehand! What if I had been calling for the 3 month appointment with you for blood work and results?
When I asked «So this means I have to find a new PCP» the answer was «yes» period. It truly sounded like an «Eff you».
Horrible customer service, unless you like being treated like cattle.