Andover Place

This makes me very speechless place, we moved to Orlando from New York, in this place, the gas stove is bad, the bathroom shower head switch cracking, so we declare repair, 2 – 3 days did not come, we again declared, is not come maintenance staff, we can announce 3 time. after more than one week. repair personnel came, Another problem we found cockroaches. my god! we would rather lose liquidated damages. we have to leave this place, leave leasing, office staff not friendly, work is not so professional, they gave me a bill is not correct, i use a lot of time to recover part of the money, I finally surrendered, I have no time to deal with them, i can only console myself a lot of liquidated damages have been paid, forget this little money, there is a feeling of being cheated! This is the place I don’t want to mention!

Well I moved in April 19. So far it’s probably the worse experience I’ve had and I have lived all over Orlando. The countertops are stained, asked to be cleaned no one came to clean or replace them. The dishwasher doesn’t drain which leaves the water sitting their stinking up the place it supposedly got fixed on 2 separate occasions and it still does the same. I was suppose to move in on March and when I looked at the apartment the carpet was stained they told me they would clean it. I gave them a full month, finally moved in carpet was in the same condition then they wanted to do I after all the furniture was there. One of the bathroom doesn’t drain well, was notified they haven’t came to look at it. They have control access but sometimes the gates stay open for a week or so. One of the rooms is always hot, limited air flow on most of the vents n it’s still hot. The screen on the patio is ripped they told me they ordered the screen, I have yet to see it repaired. The screen also comes out easily since it’s only taped on which if u live in the first floor anyone can come and steal what u have in the closet outside. The ice maker doesn’t work, they said they fixed it but they turned it on and ice still doesn’t come out after 3 days of waiting. The burner on the stove doesn’t heat up evenly and sometimes changes temperature on their own, they looked at it n only checked if they get hot. The burner also wiggle which doesn’t let the pot sit still or heat up evenly. I regret making the contract for a full year. The only good thing is the the lady on the office is very nice but maintenance is very short handed for such a big place.

Just like other reviews there’s more than enough to make you not want to move in here. Don’t buy into their «upgraded apartments» scheme and save yourself the troubles. An updated apartment (such as black appliances) doesn’t cover everything that’s wrong with this complex.
For one the community itself, not only is it fulled with some ghetto people if you end up by the poolside be prepared to see a majority of these ghetto people breaking the lock on the gate door to gain access to the pool area. You might also want to prepare yourself for those who are loud coming in blasting music, those who come unsupervised followed by 4 – 5 children just jumping around, yelling and taking over the pool area itself. You get no peace what so ever to just go out and tan and enjoy the area itself. The crazy part is that the pool that gets broken into is attached to the leasing office and not a single agent or manager comes out to escort these people out.
This brings me to my next point the gates are always broken! I don’t know how many times I’ve seen a repairman come in to repair the gates just for them to continuously get broken again by people the very next day! This location is right off rio grande & americana blvd which is a completely horrible neighborhood people who don’t even live here break in and come in to use the amenities. There have been times where I’m sitting on the patio and get asked by people if I have the key to open the gate.
Your monthly bill will NEVER be stable! Expect your rent to raise every month they will try to tell you that its your water usage but in all reality I personally think they were taking extra funds from us just to offer these new renovations. My rent agreement is to be $ 664 for a one bedroom yet I’ve gotten rent receipts for $ 900. At this point I would be better off living at the millenia 700 for the rent I end up paying here.
They will charge you $ 15 a month for what use to be called Valet trash when I first moved in, now its called Trash Pick up fee which is for when the garbage men pick up the trash from the dumpsters (not from your apartment). They removed the valet trash service. So were paying $ 15 to walk over to the dumpsters (there’s only about 2 in the whole community that I’ve seen) just to throw our garbage on top of a huge pile of garbage at the dumpster. People now put the trash on their car and drive it to the dumpster so don’t be surprised to see a lot of garbage thrown around the complex. Absurd.
Electrical outlets on the patios don’t work. Our toilet has been broken since we moved in (it will not flush completely, it takes about 2 – 3 times to fully flush). As another reviewer said «The paint has been reapplied so many times that it is literally peeling off the walls from the weight.»
Oh and good luck in them ever answering their phone, if you need assistance in regards to maintenance you’ll need to go down to the leasing office during open hours to file a report.
This review is most recent as of 4÷11÷15 please do not consider moving here, if you’re looking to save some money like we were this is not the best option because like I said your rent every month will not be the same as per your contract. This place is perfect for the people who already live in this horrible neighborhood. Oh and if your ever 1 day late meaning you happened to pay on the 4^th of the month expect an extra $ 100 on your next months bill.

The phrase «God Awful» does not begin to describe this place. I recently moved from California to Orlando and chose to save money on an apartment. Saving money is fine but going from a $ 1500 apartment (with the rent being raised $ 230 to $ 1730 per month) to a place that’s only $ 876 was not wise. The saying «you get what you pay for» isn’t always true. Sometimes you don’t get anything for your money, and that was the case here.
Let me break it down for you: My wife and I arrived from California having already found the place online, done the paperwork, and gotten everything setup. All that is left is to see the place and sign the lease. The place isn’t ready yet so we’re shown a different apartment that also wasn’t at all near being ready to be rented. We were not able to see a unit that was rentable. We needed one a few days sooner than we had expected so they found us a different one that we could have on Thursday instead of Sunday. We were told we’d be able to move in first thing Thursday morning. Perfect. We make plans to do the move-​in that morning. We have help on hand, we have the equipment, things are set and ready to go.
Thursday morning arrives. Apartment is not ready. We’re told to come back at 4 in the afternoon. We do. We get the keys and find that the stove doesn’t work. The dishwasher is not attached to the cabinet and when you open it, it tips forward and isn’t usable. The brand new screens on both patios are swinging in the wind having come loose at some point. A couple rooms have plates partially covering holes in the ceiling. Closet doors won’t close due to bends or something blocking their tracks. Towel rack in one bathroom was dangling, it’s now on the floor. Toilet in one bathroom is loose, other toilet runs if you don’t jingle the handle a lot after flushing.
Ok, lets cut this short and get to the worst of this. We noted several items and the fix-​it man stopped by. He worked on the stove but only got 2 burners working. Came back another time and was able to get a third fixed but we still do not have all burners working. He worked on the dishwasher but it still tips out just like it did before. He worked on one of the closets and claimed he fixed it, just as he claimed he fixed the dishwasher, but it still won’t close. He did fix the dripping bathtub. Toilet is still messed up.
But wait, it gets worse: neighbors above us broke their bathtub and it flooded our apartment. We called emergency maintenance but nobody came until 9:15 the next morning. Then five days later at around 9 pm in the evening we here water again. This time someone came about an hour later. People were in and out of our unit until 2 am and I ended up having to miss a day of work due to the need to move my bed into the only dry room in our apartment and take a shower and all that. We finally go to bed around 4 but hardly slept due to the noise from all of the blowers they had put in to dry the carpet. Two days later the carpet was still damp.
Needless to say we are moving out. We never actually got moved in. Barely started due to all of the problems. The manager agreed to let us out of our lease but will not refund our rent for the time we’ve been here, nor can we get back our application fees. In the end we are out a bunch of cash and have not had a decent place to live the past two weeks.
Thankfully we’ve found a place that is the exact opposite for a couple hundred more a month. We learned our lesson, we’re getting out of this ghetto, and I’m sure down the road we’ll have a laugh whenever we think about our half month of hell that was Andover Place.
If you decide to rent here, you are nuts. Just look tour the place, look at the walls, look at how the fixtures are loose, the ceiling fans or even just ceiling lights have been removed and replaced with nothing, the holes in the walls, the cock roaches, and how close it is to one of the most dangerous areas in Orlando (so I’m told, I’m not from here but at least a dozen different people have told me to get the hell out of this part of time).
I just wish I had found my new place before I found this one.