Southwest Dermatology

Do not let them touch you without a quote first! Otherwise you will pay $ 200 for them to freeze a wort and I guarantee the procedure won’t work!

Dr. Fox was absolutely fantastic.. He was extremely professional and friendly. I highly recommend him.

I’ve never posted anything on Unilocal,but i seriously want to warn ppl about this terrible place. Whatever the opposite of help is, that’s what i got there.
Dr. Yung was like a horrible doctor you would see on a sitcom, but in real life and i was his patient. He was so fast, it was absurd. I had to get an unexpected biopsy so was pretty concerned at the time and it was like i was at the dmv. This guy did even less than the bare minimum. He neglected to tell me about some serious things that i should have been told, simple things that can be found in one google attempt. He didn’t give me any information about anything, other than the questions I asked him and he answered every question like a fuckin prick. Not only that, but the biopsy was around a private area, and he had a nurse in training with him the entire time. And I never consented to that. And then he talked bout it very loudly as we were walking out of the door. Thats how fast he was. He was walking out of the door when i was still asking him questions. Fuckin ridiculous. And the ladies who work there are an absolute nightmare to deal with. Everything is terrible about this place. Everything.

I have been going to Southwest Dermatology in Orland Park, IL. for the past 4 years.
The doctor I have been seeing is great but the office staff is very rude, crabby, and act like little robots. They need to be sent to charm school.
The front desk person was the worst and gave me a dirty look when I told her I never pay the co-​pay and at my previous visit they did not even ask me for a co-​pay.
The check out person was also cold, rude, crabby and had bad attitude. On one occasion she could not find my file and cold not find the doctors follow up orders from 5 minutes ago. The doctors assistant talked real fast, and hurried me out the door with a bag full of sample medications with no written instructions.

If I could give this place ZERO stars, I would!!! TERRIBLE, RUDE, IGNORANT people answering the phone. I called twice to make an appointment, both of the people I spoke to were very short and rude with me. I then had to call back and cancel my appointment. I politely told the girl I needed to cancel my appointment. After a huff and a puff, she asked when my appointment was and what doctor I was seeing. I didn’t remember the doctors name, again another huff and puff, so she asked MY name (I know that must have been hard for her to do) and what day and time my appointment was. I told her, she said ok, I said thank you, and she HUNG UP ON ME!!! I called back to speak to a manager about the unprofessional and rude people they have answering the phone — the manager wasn’t in, but I spoke to someone who works with the manager. I told her what my issue was and she was more worried about me wanting to reschedule my appointment then she was about the rude and ignorant people they have working for them. She could care less about the people they have working for them and told me to call back later to speak to the manager if I really wanted to. Apparently everyone at this place is rude!!! SO happy I went to another dermatologist office so I don’t have to deal with these rude people. If the office people are like this, I can only imagine how the rest of the staff is!

I saw one of the nurse practitioners-​I was discouraged from seeing a doctor when I made the appointment. I asked about botox or fillers. She said she did not recommend either for my facial lines. She does the treatments and said that she does not get good results with vertical lines. She prescribed a retinoid product at $ 130 a tube and said she would consider fillers if I was still unhappy. I didn’t go back because she had expressed lack of confidence in the outcome. A year and a half later I saw a doctor and Crest Hill who used botox and fillers. The results are astounding.

I’m not impressed at all. the doctor hurried to prescribe me 4 things. for having 1 – 2 acnes per year, a prescription antibiotic is an overkill. as for the couple of dark spots, he prescribed me «bleaching cream» and then told me that i might have white spots instead of black spots because bleaching cream usually bleaches a patch of skin, not a spot. ok, then why prescribe it to me? about the rash on my hands, he said it was hard to treat. alright. that’s it? hard to treat? isn’t it why there are professionals who treat the problem?! oh i almost forgot, there was one item that he said was hereditary, i told him that my parents didn’t have it. he said to check with my siblings. my response to him: i don’t have any siblings! by the way, he had dry/​flakey skin on his hands, and dark patches on his face — it makes me wonder if he simply neglected himself or is unable to treat skin problems as a dermatologist. it was enough to convince me not to pick up his prescriptions.

Making an appointment was super easy. Printing out forms online and filling them in ahead of time — yes that easy enough as well.
I arrived 10 minutes early, checken in with reception. They took my insurance info and forms and off to the waiting area I went. Only I really did not have to wait but for maybe 5 minutes before they called me in. Waited just 5 minutes more for the doctor. The doctor was no nonsense, honest, up-​front and professional.
Large free parking lot.

He was impatient, rude, cut me off mid-​sentence, talked to me in an insulting tone and had me on Minocycline for 8 weeks with no change in my peri-​oral dermatitis. I saw him 3 times and talked to him on the phone once. I went to another dermatologist at another practice and the medicine that doctor gave me cleared it in 2 weeks.

First things first, finding this place… Good Luck!
It’s in a large, three building complex affiliated with Palos Hospital. The website gave no indication of this, and having never been over there, I had no idea. The directory doesn’t seem to list Southwest Dermatology at all — just the individual doctors. Not a huge deal except, I temporarily forget which doctor I was there to see. I’ll help you out; it’s Suite 120 in the South Building. Of course, I parked on the ass opposite end of the complex. Oh well, at least all the buildings are connected.
The receptionist was kind of rude. I’m starting to think doctor’s offices only high rude people to work the front desk. Either that or I just always catch them at their worst time of day. I don’t know… my gyno and primary doc have rude receiptionist too. Also, if the address on your driver’s license isn’t current, say if you’ve just recently moved, make sure you bring a piece of mail to verify your address. This was, like, a big deal for some reason.
As for the actual visit, I saw Dr. Fox on the recommendation of a friend, and he was fantastic! I kind of felt like an idiot for even making a doctor’s appointment for dry skin, but it was getting unbearable. Dr. Fox made me feel llike not an idiot. He gave me a skin care routine (most of which I was already doing), soap and moisurizer suggestions that he said should help a great deal, and a prescription for some hand cream since apparently my hands are rocking some eczema.
All in all I was pleased and would recommend Dr. Fox to anyone.

My first experience was fine although Dr. Jean Baptiste rushes through the exam. I had surgery to remove a large cystic scare on my right arm and was told to come back to have the right one done as well. I made an appointment in July for my September appointment which was supposed to be today. My appointment was for 5:00 p.m. and received a call at 2:00 and was told that they don’t do the procedures that I was going to have done at the time I was scheduled for but that she could see me in 20 minutes. First of all, I have a job and I am at work so the answer was no — she wasn’t very happy about that. I explained to her that I drove downtown from Indiana so I could drive to Orland Park for my already inconvenient appointment that she was now cancelled. She repeatedly told me that it wasn’t her fault and that there were no initials in the system so she didn’t know who to blame. Instead of worrying about me as a patient and trying to smooth things over now that I wasted time, $ 32 for parking and gas that I didn’t need to, she was worried about who to blame. She wanted to reschedule the appointment I already had to wait 2 months for and I would have to wait again for my appointment. I will NEVER go back to this doctors office again and I will make sure that everyone I know knows not to patronize this office as well. I have a lot of family and friends in Orland Park so I will make sure the word gets around.

My review is for Dr. Tobin who is the doctor I see there. I like this guy a whole bunch and I have seen him for a number of different issues.