I got three estimates to trim 9 very large oak and maple trees. I talked with Doug, and he came in with an estimate far below the other two. Doug and his crew of 5 red blooded English speaking AMERICAN born boys came in the next day on time at 7:45 a.m.and worked like professionals. There was no goofing around, no trash talk, the team got right down to business. The trees are so large it took close to 7 – 8 hours to do. They had a climber, not a cherry picker machine, and the climber was really fun to watch. He was fearless. We attempted to get these trees trimmed about 10 years ago, but my husband fired the guy while trimming the first tree. My husband is very hard to impress. He’s been saying he was personally going to cut the trees for 10 years now and nothing got done. He was impressed. I was so happy with Doug and his crew, I gave them all a $ 50 tip. What can I say, it was a Friday and I thought that would make their day going into the weekend. And after 10 years of branches over the roof, I now live happily ever after.
J T.
Place rating: 5 Rochester, MI
A man came to my door last week, unsolicited, asking about giving me a quote to take down our obviously dead. very tall, pine trees. I normally don’t respond to service providers who come to the door and just ask them to leave their card. He(Doug) said that they«were in the neighborhood working in another yard and would give me a deal if we could get something done today.» I don’t usually believe this schtick, but my sons were home and he was courteous and not pushy, so I said what the heck, let’s go look. I had similar work quoted in the past so I knew the price range. Doug and his associate Chadwick quoted me a number higher than the cheap guys without insurance and lower than some of the pros with insurance and recommendations that we’d used previously. We weren’t willing to risk using the cheaper guys with trees this size and didn’t have the budget for the pros, so that’s why nothing had gotten done. The Mr. Tree guys also agreed to do a couple smaller trees and have all the stumps ground as well. Now they had my attention. I said I had to talk to my husband and a get a work reference from them. I liked that they didn’t get irritable or pushy but just said they would provide their insurance info and needed to know soon as the crew was finishing up with their other job. They also mentioned an area builder as a reference. I happened to know the builder, who I is very reputable, so I called him directly — he insisted they were good guys and that he has been working with them at several of his properties. I called my husband and he said it was good with him. So, despite not finding any reference to their company on internet, I called them back to do the work. I would normally never agree to give this much money to an unsolicited contractor to do dangerous work around my house within 45 min of meeting him. But we found good reasons to trust them, and it paid off! The guys who were in the yard were courteous, answered my questions and even set aside some birch logs so I could use them for decoration. Doug pointed out some large hostas in their way and asked before risking trampling them. He also assured me that there would be no damage to any of the other more important plants — and there was not! At no time did I see/hear anyone do anything inappropriate — language, behavior, or work wise. We have had A LOT of home improvement work done over the years and believe me, some of the behavior I’ve seen made me regret having the people I’d hired anywhere near my home and family. Not so with these guys — they were nice, easy to work with, did a great job, and even cleaned up – All for a bargain price! So, the moral of my story is, if Doug(248) 760‑8190 or Chadwick(248) 929‑1986 with Mr. Tree comes to your door asking to look at your trees — you should really consider taking them up on their offer :-) To the all the guys at Mr. Tree, sincerely, I thank you! Really consider putting an address on your business cards and getting a legit web presence, both would be great for your business!(The Unilocal URL doesn’t work and there is no phone number provided.)