Holiday Inn Express & Suites Orem-North Provo

Love the property! HI express have great rooms. Stayed at many. But do not stay at this location on a weekend if you want to get any sleep. Right next to campus housing where the music was blasting well past 11 pm. Front desk did nothing to help rectify this issue.

3.5. I love staying at Holiday Inn Express. They are updated, nice lobbies, great breakfasts, fresh rooms. This time was a bit lacking. I think the room was a bit of a disappointment – no bath tub, the art was old looking and it just didn’t feel as clean and fresh as most I’ve stayed in. Still – lovely lobby and breakfast.

We stayed here during a weekend trip to Utah. I found the hotel to be clean but older and the staff was friendly. The continental breakfast had eggs, breakfast meats, hot cereals, and yogurt (rather extensive).
A couple of concerns:
–the doors are thin and sound easily comes through, so you’ll hear a lot of coming and going, especially if you’re on the first floor.
–the parking is limited later in the evening/​night. There is a student apartment next door, so maybe this is a contributing factor?
Otherwise, the place suited our needs, and I would stay here again.

We decided to stay here because of the location, about 20 minutes away for what we were here for pretty central to get around the city and restaurants nearby.
The check in was fast, friendly and he knew the area well. The price was right and the internet was free.
We go up to the room and it is modernly decorated and clean. The bed was soft and the duvet made my sleeping night restful.
I guess the commercials are right, I left happy in the morning!

Clean, convenient and priced fairly. It’s hard to go wrong with a Holiday Inn Express.

Love the staff! They should get rid of the smoking rooms or add balconies to those rooms so they can smoke outside!

Very nice and newer Holiday Inn Express. Upgraded to a suite for my 15 night stay leaves me very satisfied! I will return if I travel to Orem again.

This is probably one of the cleanest hotels we have stayed in. We were just there for one night while we were passing through UT on our way home. The free breakfast was excellent and the staff was friendly. Free wifi is a great perk too. I would highly recommend this hotel to my friends and family.

Very nice hotel! My mother, daughter and I stayed here for three days and every member of the staff was wonderful! Some of the sweetest people I have ever met that worked at a hotel. The room was very clean! I was not at all worried about my 10 month old crawling around on the bedroom floor. The breakfast wasn’t the best, but again the staff taking care of the breakfast area were the sweetest people. I will definitely be staying here again when I pass through the next time. Or maybe I’ll just go back when I need a vacation from all the rude people in the world. I loved this hotel!

It’s a very clean, well kept place. The staff are friendly and helpful; very mindful of your requests. They don’t cheap out on your needs ex: towels, toilet tissue, e.c.t.
If you feel like a snack, don’t go spastic, they have a snack room full of drinks, snacks, and microwaveable meals.
They also have a heated pool and jacuzzi, which I plan on taking the advantage of soon.
An overall good place, you’re bound for a peaceful stay if you choose this place.

Very clean, always the most importing. Great friendly staff. They leave you alone when you put the do not disturbed sign up (you would be surprised how many times I’m sleeping and hear «housekeeping» or the phone ring saying we seen the sign are you sure you don’t want your room cleaned Really). They give you tons of nice fluffy towels. The softest beds heaven with firm and soft pillows. Heated pool and jacuzzi .
There would be 5 stars if there was a tub I love baths, hate showers.
I will stay again next time I’m in town.

Would definitely stay here again. Rooms were clean, roomy, and staff was very helpful and friendly.

I’m giving this three stars because the hotel décor is inviting, clean and comfortable.
But! We had someone local dropping stuff off to us and we hadn’t checked in yet. The front desk person lied to them and said we didn’t even have a reservation. We were traveling all day and got panic calls en-​route from our work colleagues.
When we checked in, they did have our reservation and we had to make them come back out at 11pm at night just because someone at the front desk was too lazy to properly look up our reservation.
This drama being said, the rest of the hotel staff was accommodating and friendly. And the rooms were very comfortable.
Had there not been a blantant mixup before arriving, then the hotel would have easily received 4+ stars.

I am extremely impressed with this hotel. The rooms are clean, bright, and very well equipped, with even the base room having a refrigerator and microwave. The staff is extremely friendly and attentive.
The location is a bit of a mixed blessing. It’s right of off I-​15 in Orem, but it’s also the busiest intersection in the Utah valley near as I can tell.
Among my pet peeves in life is the inappropriate use of HDTVs to display 4:3 NTSC signals. Hotels are among the worst offenders in this regard; not this place! I get actual HD programming!
The only thing about the hotel itself I found wanting was the breakfast in the morning. I don’t expect a four star restaurant, but the reheated sausage/​biscuit/​egg thing is… unappetizing. Still, there’s a reasonable selection of bagels and muffins and the like.
I stayed here for a week on business and the quality of the room really helped what was otherwise a stressful trip. Should I come out here again for work I will definitely stay here once more.

After a grueling 6+ hour drive after being up at the butt crack of dawn, going to school all day, and generally being exhausted, at 1 AM, I was psyched to see that our hotel was actually… REALLY NICE.
Living in Vegas, I know what’s a good hotel and what isn’t, and this definitely is a good one. Me, Katie L., Jason T. & Wesley C. all arrived here together at 1 AM, 10÷14÷11 and left around 5 PM the next day because we were attending a Youth Leadership School, hosted (and paid for) by The Leadership Institute. Because our trip was comped, I’m not sure how much the rooms were.
One thing that I wish that the front desk had told us was if the people we were rooming with, that we were not informed about, had already checked in. Unsuccessfully trying to open our (mine & Katie’s) door, we were sure it was broken. The boys tried using the key for us and it wouldn’t open. We were then scared half to death as somebody answered the door — a complete stranger we’d have to room with. (Not the hotel’s fault, this was set up by the school.)
The room was definitely large and had two queen beds and an ample bathroom. Apparently, it wasn’t large enough for our ridiculously messy roommate who thought the need to mark every surface of the hotel room by covering it with her stuff, as if she was a cat.
Thank God there was a closet. Katie & I took over that small area to keep our stuff safe from the girl we were rooming with. The ironing board and iron came in quite handy that was hanging in that closet. What we couldn’t put in the closet, (food) we kept in the boys’ room because they had a fridge (so did we) but they had the advantage of a less weird roommate.
The place is extremely clean and I was floored with housekeeping actually cleaned up the messy roommate’s trash and made all the beds. I feel for them. I spent two days in their conference room and had breakfast there both days. I’d recommend breakfast elsewhere but it’s free, and it’s fast so… whatever.
I used their business center to do homework and to take an anatomy test that was due on Saturday. Guess what? Free prints! Also, if you ctrl+ F, on their computers, the search box comes up at the bottom left hand corner of the screen rather than the upper right hand corner. I didn’t notice this right away and FREAKED out as I needed it while taking a timed test. Luckily, I noticed it just in the knick of time.
I’d definitely go back if I were in the area because this place is snazz.

When we arrived at this hotel on our trip from Texas to Washington, there was nobody at the front desk. There was instructions to dial «0» on the phone across the lobby to get desk help. First of all… what? What hotel does that at 6pm? Second, I dialed and I got the voicemail of «Ben», the general manager. Again… what??? So then I waited for 8 minutes and finally I yelled «Helloooo!» and a young lady came out from the back office IN HER PAJAMAS. Really? If I didn’t already have three tired children and a reservation… I would have left.
We checked into the room and it was very nice and new. The whole hotel is brand new. No complaints about the room at all.
The next morning, for breakfast… two hours before breakfast was over, there was no more individual milks, boiled eggs, or yogurts. The milk in the carafe was warm. So my husband went to the front desk to ask if someone else could come stock the breakfast area since the breakfast attendant was in the prep room checking her email. Two minutes later the attendant comes out, and loudly says, «Who is the one who said there was no food left!»…and I just said, «Ma’am we didn’t say there wasn’t any food left, we just wanted cold milk for our kids cereal. She continued to rant about how good of a job she does, glare at everyone, and finally stand in front of me (because I looked at her) and say «can I help you» (very snotty). I said yes, you could be more pleasant and mature since this is your job and there are children in here who behave better than you.
I went to the front desk to mention they might need a new attendant and you know what… I had to dial «0» again to get anyone. At 9am. This was one of the worst hotel experiences we have had, and as a military family who has moved 7 times and take a long road trip every summer… we have a lot of experiences!

This place is a bit tricky to find. Coming up the 15N, Google Maps tells me to go EAST (right off the freeway). When in actuality it’s WEST, (left off the freeway). We got in town at 6am after driving 12+ hours from Orange County, so I was a bit off with my directions. We arrived on their 3^rd day of business. Needless to say, the interior and the room was IMMACULATE. I am now forever a fan of Holiday Inn Express & Suites. As a priority club member, I was able to upgrade to a suite at no charge and we knocked out as soon as we checked in.
In a few hours, we all woke up to catch their breakfast. I’ve had it before and well, it’s the same, good stuff across states. Hot food, cereal, yogurt, coffee, cinnamon rolls, the works. Best of all? We had the area all to ourselves.
The rooms were very clean as usual and the staff was friendly, helpful (helped my friend get a # for an airport shuttle) and the business center is so hip! Our room had a 46−50″ HDTV, comfy beds and soft linens. We also had a fridge, dishwasher, sink and everything else to make it comfortable and what we needed. Temperature was easily controlled and worked perfectly.
I highly recommend this hotel in particular and this hotel chain in general. They are always top notch and wiling to do whatever it takes to make sure your stay is PERFECT.