Panda Express

Horribly long wait to get food. Absolutely horrible. For a glorified buffet, they sure know how to never keep food ready. Every single time I go there, it’s an insufferable wait. They say it’ll be 2 or 3 minutes and it’s actually 10 to 15 minimum. Every dam time
Edit. …update. …now I’ve got explosive diarrhea. On top of the calamity just getting the dam food, now my ass won’t stop barfing uncontrollably. Thanks Panda Express. Thanks

Watch out for Ashli. Was getting great service from Christian and then Ashli took over and was rude. I couldn’t believe it! Right in front of us talking to co workers about how happy she was about how nobody was there and she was glad it was slow. We were waiting on fresh food having a pleasant conversation with Christian and she kicked him out and her only goal was to get us out of there. We go there at least once a week and won’t be going back because of her attitude and rudeness!

I only go here because it’s close to where I live. But honestly, no one is very professional or welcoming and almost EVERYTIME I come in (at various times of days throughout a week) they NEVER have enough food. And I always end up waiting about 10 minutes for my food to be made.

Great food. Fresh. Came at 7pm. Nice clean panda express. Not much else to say. Great job

I have to say first off I do like Panda for a quick bite. With that said. The Oregon City location deserves no stars. I keep trying it hoping that it would improve but it has not. Every time I go in there nothing is up and they can not make anything because 2 hours before closing they are cleaning hoods and the fryers are off. They never have any of their brewed tea up. The last time I got a cup to get the brewed tea it was a hassle to get a refund for the cup beacuse I refuse to get soda. This last visit I asked for the corporate number and the gentleman at the counter actually started to argue with me about wanting the corporate phone number. My best advice for this location is dont go it is a waste of your time. Go to another location.

Food is good, very clean and the server named Ashley A is all smiles, very welcoming, cheerful. Wish the shrimp dish was cheaper.

My husband and I often go to this location and often have to wait but I don’t usually mind because I like my Panda Express as fresh as possible. It’s sometimes kind of funny that they rarely can understand a simple order and sometimes a little frustrating, depending on my day. I love the food so this review would have been a 4 if it were not ridiculous how inefficient the employees are. If it were my place I’d make sure all employees spoke English well and were quick and pleasant. What else does a customer want besides the good food hot and ready? Once in awhile the older food is served and I’ll just tell them I’ll wait for a new batch. No problem!

Staff is extremely unfriendly, Panda Express usually has big portions but this one was tiny. I asked for more and the girl said so you want to pay for the double portion I said no this is small can I just have a little more and she said the same thing again, this happened two more times until I was ready to throw the food in her face, I had to just walk away and accept my 8 dollar loss. It’s obvious the staff hates their lives.

The food at this location is decent for Panda Express, but the service is so slow! Expect to be waiting there at least 20 minutes for a To-​Go order. The food comes out slow and the employees are always arguing. They’re constantly out of a lot of food items and the lines are always long. I’d recommend a different location for sure.

Living in Oregon City. Wait it doesn’t matter where I live I still frequent Panda Express at least once a week regardless of where I am. However, I do frequent this location A LOT.
My Wife and I always share a 3 entrée meal. This is one of the few locations that I really need to look at the food to judge the freshness and quality of whats left. Granted this location doesn’t have a drive through but if they did I wouldn’t use it.
Usually the Beijing beef is soggy and the string bean chicken is almost gone. We usually have to wait for them to make a new batch (by request). The staff is not very friendly, they are almost like robots and incredibly inefficient. Prime times for this place they are slow and un-​organized.
bottom line, when the food is fresh its amazing, when its not it sucks and when its busy be prepared to wait…

We live in Oregon City and this is the only decent Chinese food as far as we know. I’m kind of leary to try new Chinese places unless I KNOW they have a good reputation. By no means do I consider this «good» Chinese food, it’s decent… and I like the flavor!
Anyways.we’ve never had issues in the past and we’ve been eating here for the last 3 years. I’m not sure what happened last night but it was an epic fail.
We ordered our usual ½ chow mein ½ veggie and our two entrees. One plate for my husband and one for me. We also ordered a side of mushroom chicken for our toddler. Instead of grabbing a box right away and putting the side order into it, the young lady helping us wrote something on one of our food boxes. I repeated that we just wanted a small side and not another meal. She said «I got it, I KNOW!». This was of course accompanied with a side of attitude that i did not order.
We paid, grabbed our sodas and waited for our food to be boxed up. I wanted diet pepsi but the soda machine needed syrup. So I let the same female employee know that they needed to replace that. And we waited. The people behind us paid and got their food promptly. I tried the soda machine again and it was still running clear. I asked again. At that point our food was ready. I looked through our bag and surprise, surprise. no side of mushroom chicken. I let the young lady know that it was missing and I got a «oh sorry, you are going to have to wait because we are busy». Really? I have to wait? There was no one in the place when we ordered 20 minutes ago. I inquired again about the soda and apparently the supervisor for the evening took care of it. No one told us. At this point I was angry and let her know that I’d take the side of mushroom chicken in place of the soda because there was only a .20 difference. And I’d noticed we weren’t rung up for the side anyway. We get to the car and my husband checks the bag again. no sauce for our egg rolls.
We get home, feed our kids and sit down to eat ourselves. No chow mein! Just veggies. I went back to remedy the situation and the supervisor offered me a free meal my next visit. OK, that’s nice wasn’t expecting that. I just wanted my noodles and to forget about that whole situation. We finally sit down to eat and realize they left out our fortune cookies!!! Usually, I don’t care. It’s a fast food chain, they always forget something. But with all the little things that happen it just added up.
I spoke to Kelly the store manager today. She was the most gracious, genuinely helpful manager I’ve ever dealt with. She assured me her employees are not trained to have attitude with customers and that is NOT ok under any circumstances. She offered me a free meal for the whole family next time we come in. Again I was not expecting that, but it was definitely a nice gesture.
We’ll have to return to claim our free meals!