Mike Patterson Plumbing Inc

Mike Patterson plumbing and his crew are awesome.
Last year I wanted to replace my water main just to be proactive… The guys showed up when they said they would and took care of it. Then, while hooking up the service inside my garage, Mike suggested running hot and cold to the front of my garage outside… I laughed. A year later this has been one of the greatest upgrades I have made. Neighbors walk by in awe while I wash my cars in January with steam coming out of my bucket. Great for all purpose cleaning tasks,
Now I remodeling my kitchen and called Patterson Plumbing back to help with this. They performed the rough in including new lines for an outside faucet and ice maker. Next up is sink, dishwasher, and gas range hook ups.
Great folks!

This is a mixed review.
I have used this company several times. I have always been pleased with the people they have sent and the quality of work they have done. I give this part of the business 5 stars.
However, the last time I used them, I was shocked at the amount of the bill. It was considerably higher than I expected. It turns out that I was required to pay $ 50 in travel time for the plumber to drive from his previous job to my house. No one had told me beforehand that I would be charged this fee, on top of a $ 25 «truck fee», just to get someone to my door.
When I called Mike about this the next day, his attitude was quite cavalier. He told me that if I was happy with the job that had been done, I should be happy to pay for it. He said that he needed to pay his plumbers for the time they were driving. He didn’t seem to understand that $ 50 is not a small amount of money, and that I might have hired someone else if they had been honest with me about this fee before I hired them.
I give this part of the business 1 star.