Walgreens

I came here with a friend who needed a pharmacy to pick up some essentials. The pharmacist was so nice and knowledgeable and assisted us on finding the right products for our needs. She eased our minds and really made it convenient. This is a small Walgreens and they do have the drive thru service as well. Even though they are small they still have a lot of product and with everyone being sick they even had products that other places didn’t have.
I know the previous reviews said the customer service was not great but I don’t know if they got a new staff or if the attitude has changed but I am going back here for sure!

They don’t pick up their calls.
After selecting options on their recorded line, put on hold: «your call is next» comes on forever. Finally someone picked up the receiver but no one comes on. Now I can here them talking to their customers.
I’m screaming Hello so loud, my office staff thinks I ‘m crazy.
At last decided to hang up and call again thinking it might be different this time, nah. same thing… «your call will be next». Forget it…

I did not care for this pharmacy. I was trying to get percocet, for my wife, who had just had surgery. The clerk found they had only ¹⁄₃ the count needed by my Rx. But most troubling, the clerk treated my request like an oddball attempt at humor, like I was looking for an off-​brand of ice cream. He had no sympathy for my wife, who was in pain. :-(

I have to agree with the other reviews. I was questioned over and over like I did something wrong and when I told her why I needed my meds she said «oh you didn’t have to tell me that»… Why did she ask. I felt so violated and still to tonight. I had a real personal situation and felt like I had to explain it to her. Then she went to the back and was laughing with the other gal there. I will never go to this Walgreens again. I’m thinking of reporting this to someone in charge. I’m still so upset and feel violated.

I recently moved to Orange and im in the middle of two Walgreens. I chose to go to the one on Chapman and Main because it seemed bigger and I had been struggling to find a pharmacy that could fill the prescriptions I had for my surgery. My boyfriend and I arrive (24 hours post surgery & in excruciating pain) and we hand them the prescription. The first question is if we have filled a prescription at Walgreens before, we say yes. They look up my information and then ask why we are filling the prescription at their location since I live in Anaheim (I just moved and haven’t updated my address sorry!) after some more accusatory questions they finally tell me that they will fill my prescription and text me when it’s ready for pick up. When I went back a few hours later (after receiving the text that they were ready), they acknowledged me right away, got my name and then took about 15 – 20 minutes to finish the whole transaction and get me on my way. A week later I had a follow up with my dr where he gave me a different prescription and me trying to be convenient went to the same Walgreens. They asked if I was still on the original prescription, why I was there and was very rude. I understand that there are people out there that abuse dr.‘s and prescriptions etc. If I was, wouldn’t I go to different pharmacies? For someone who doesn’t typically take prescriptions or even over the counter medicine, being treated like this was pretty frustrating. And again, when it was time to pick up the prescription they were rude and took over 15minutes. I will NEVER go back to this Walgreens EVER again and I would tell everyone not to.

The worst service ever! I first answer there 500 questions even though I have gone to Walgreens for the same RX for months and get treated like a criminal then told it will be 15min and I explain I’m on my lunch break. They decide to tell me they want to call my dr and verify after wasting my time! They seriously treated me like some drug addict that’s just trying to get my fix. I have absolutely no criminal record and they have the same RX in the records. Bullshit! They also told me they wouldn’t see me next month cus I have an AZ license still because I just got employed and haven’t has the money to get all that changes yet. I have always used Walgreens and never got treated like a low life before. So expect an interrogation!