T J Maxx

Had a problem with our purchase of $ 100 gift card, spoke with Elsie who is very helpful and courteous (over the phone) she’s going to let her manager call for the outcome of my inquiry.
David, the manager gave me a call back, asking me what my problem is. explained to him, he is very professional, compassionate and helpful. he will get back at me after some other necessary protocol to do.
Not long after that he gave me a call back with the good news. a new $ 100 worth of Gift Card is ready for pick up.
After 5:00pm.I can ask for a Diane to give it to me. he is already off.
Again,“Thank You Sir for your courtesy and professionalism.

Some things are overpriced and some thing are reasonable. I love going to the purse aisle. I have been going to this store for a while now. They have good customer service every time I have stopped in. I did have to wait one time because the guy at the cashier was having a hard time with a coupon and no one seemed to help him out but in the end he figured it out.

I’ve found some treasures at this location and find the staff to be friendly and helpful.

Nice clean store but not very many items on sale. Most of the items are price a regular TJ Maxx prices which are certanly higher than Marshalls. The selection of items here is not bad compared to other discount stores in the area.

Small store with out a lot of merchandise. But the checkout line is very efficient. As soon as a cashier is done with a patron, a little voice says the lane number that is next available. Lots of parking outside. Store is a bit dirty feeling and there is a fair amount of disorganization from guests not putting stuff back and nobody cleaning up.

When I lived in South Orange County, I was a regular at another TJ Maxx location.
So, before dinner last night, with time to kill, I decided to drop in to the Orange location to see what I could find.
What I found I didn’t like:
Hangars all over the floor. On a few occasions, I picked them up and hung them on racks because it’s a safety issue.
Just messy overall. I understand it’s the holiday season however it wasn’t busy yet management should at least address the safety issue like hangars and merchandise strewn all over the floor,.
As for merchandise, not a lot of what I was looking for. Not a lot of really great markdowns for the things I was looking for.
Other deals to be found but nothing I was interested in.
Men’s section was really lacking.

This location was remodeled a few years ago, and now it’s clean and fairly well organized. Good source for home goods and kids’ basics. Women’s clothes, which seem to occupy the most floor space, are very hit and miss. I see many items that are not much of a bargain. Just makes it sweeter to find the rare nice item!