AT&T Authorized Retailer

Always a pleasant experience when visiting this store. I drive 15 miles more just to come to this location.

as a long time AT&T member I highly recommend dont bother coming to this store for anything unless you like hearing countless lies NO ONE in the store knows how to deal with customers its really sad .I will not recommend this store or AT&T to anyone both AT&T and store personel of this store must be trained to lie believe me there good they don’t deserve even a one star rating

Came in with my sister to get her the new iPhone 6S. We were here yesterday and was helped by Chris. He explained to us price differences and different plans – really took his time to explain them and made sure we understood. We didn’t get the phone right away because we wanted to run it by our sister to make sure it was ok to make changes. Came back today and it was pretty crowded just like yesterday. I’m giving this AT&T 5 stars because of Chris’ customer service. As far as wait time goes, I give it 3 because the wait is long. We waited over an hour for Chris. While the wait was long, it was worth it because we came out of there with a bunch of free things! If you are ever in this location, ask for Chris but be warned, you might have to wait!

As a long time AT&T member, I recommend you don’t bother coming to this store for anything. They are only an «authorized retailer» which means they have no access to a commercial store that is run by corporate aka normal AT&T stores. Since I bought my phone and accessories at a regular «corporate store» in fullerton, this store is unable to pull my records. Don’t waste your time coming here and go straight to a regular corporate store. All I wanted was a print out of my sales receipt fron when I purchased my phone, so that I could register my screen protector but since I bought everything from a regular store — this store is unable to help me. Funny considering I called the number listed for this AT&T store yesterday and they told me they could do it for me; however, they failed to mention anything about only being an authorized retailer. Waste of my time if you ask me. What’s the point of an authorized retailer if they can’t help you?

Chris is AMAZING! Excellent customer service and was was extremely helpful. Did I mention he stayed over time just to help us out? I will be returning to this AT&T for any future assistance or help. Thank you Chris for all your help!

AT&T isn’t worth the price, but if you’re stuck on this provider don’t use this store. Long lines and bad service. Plus the employees lie and if something goes wrong the store personnel hide behind the fact that they are retailers and therefore don’t have to uphold all of the company’s values. We canceled the same day, went to Verizon, and couldn’t be happier!