Budget Rooter

We have recently sold a house in Opelika and moved to Tennessee, waiting for the closing to take place (which was scheduled for 8÷21÷14). The buyers asked us when the septic tank was last cleaned & we informed them «not during the 3 years we lived there». On 8÷13÷14, we received a call from our son (living in the house until it closed) informing us that he had returned home from work to find tire tracks everywhere and a «fountain» springing up in the front yard, along with lots of water & mud. A neighbor informed him that this company had come out, cut across the front yard, breaking a pipe in the process, entered the back yard and pumped the septic system. Upon further investigation, we found that the buyers’ realtor had authorized the pumping, to take place the following week after the closing. Budget just took it upon themselves to come a week early onto our property (unknown to us), ignore the fact that there was a side entrance to the back yard, cause damage by breaking a pipe, and not call anyone to report it so the water could have been turned off. They subsequently denied liability for the damage, stating «the realtor authorized this». The realtors are fighting it out with them, trying to get them to repair the damage to the yard and pay the utility company’s emergency fee. Avoid them and their irresponsible ways.