Timberland Factory Store

I always come here for my timberland gear. They always have great deals and their customer service is top notch. Sherry is a sweet girl. She is always there to help me when i need something.

It was fine, the staff was too chatty and followed us around. I will continue to go to other outlets I like better that were less annoying. It is nice that it’s indoors though.

This store is great. I called them early morning and requested for hen to put some shoes on hold. I drove about an 1 hr to make my purchase. They have great customer service and great personal working there

Absolutely the best customer service I’ve had in a really long time. Super friendly staff. Went above and beyond. Made the 90 mile trip worth it! Thank you!

Nice jackets, head wear, rain coats, but footwear too soft for me. For rugged boots I wear tough stuff like Chippewa, or Georgia logger, that type.
Those go for about $ 200 – 300 but they won’t quit on you

Yeah, they get 5 stars for great customer service. Lady in the front helped me exchange my purchase and even threw in some extra goodies. Management there is on top of it. Great selection and stock.

I came into Timberland looking for a pair of pink boots for my daughter and immediately a girl with tattoos and glasses came to my assistance to help me find what I was looking for. Unfortunately, I found out that they didn’t have the exact pair I wanted. Sheryl… sherry… ended up finding me a pair of lavender boots instead. They were super cute and even better then the ones I wanted. She made my shopping experience at this store easy and very pleasant. I highly recommend Timberland solely on the fact that I was treated so well and the sales lady made my experience amazing.

The guys here treat you like a king, while a little pricey, timberland is a great buy. As I said the employees are always looking to help you out in your latest quest for a good price on boots, gear and fancy, durable socks.

Seriously, great service! This is the only Timberland Factory store around, so my friend dragged me here. Btw, this place has literally the lowest rates around (do not order online, in department stores, or third chain parties!). If they do not carry your size in the store, they will order it online for you from their out-​of-​state warehouse and mail it to your home (shipping costs apply)– very efficient!

Went Here This week and bought some Black Timberlands:) very good customer service! Very Friendly sales associates :) and Great Prices bought my Black Tims for $ 79 :) Great Price !! At other stores they are like $ 170! But Here they have Great Prices!
10 STARS

Timberland Factory store has a great selection of sturdy shoes!
We came here after being disappointed at REI…
What luck — Timberland carried gortex mid hiking boots for women! Just what I needed. =) I tried on what seemed like … 8 pairs of shoes to get the right fit and form. They were also priced at 50% off retail price — $ 70 vs. $ 140. =)
The $ 70 is definitely much cheaper than what I would’ve paid at REI.
Best of all… super awesome friendly service!!! =) Huge emphasis on the friendly /​easy going part. =)
…There’s no artificial rock to try your treads on like you can at REI… so I just stepped up and down on their seats to get a feel of how much space is necessary for the front of my feet (important cuz your feet will stub going downhill. so it’s better to buy a size larger so your feet aren’t constantly hitting the front of your shoes).