The Colony Ontario

These apartments are pretty nice… we seen the model and it seems a little small and crowded but not too bad… their one bedrooms run for about 1,281.00 & you are responsible for all utilities.. their parking is under ground… and they also hav some on the sidelines of the street… the area of the apartments is a lil ghetto. but hey what can you say… if you have a misdemeanor for a dui… don’t bother applying here bcuz. they will deny you… nd you’ll have wasted 46 dollars just for an application fee… other then that they are pretty coooll… the washer n dryer are in your room so as you can guess its pretty small… and takes a while to clean… but good luck to you. I give it a two stars bcuz… I like the granite counters in kitchen. that’s about it :)

The management is terribly unorganized here. The management NEVER answers the phone and I have put in the same request to get my dryer fixed FOUR TIMES and nobody has come in to fix it. The main reason I moved here was for the convenience of having washer/​dryers and the dryer doesn’t even work. It’s been two weeks since I first put in the request; this is completely unacceptable. When I first moved in, it was obvious that nobody had bothered to inspect the unit as the floors were all scratched up from the fridge and stove being moved. Also, the walls were dirty as they had not been repainted after the previous tenants moved out. I love the actual apartment, the quietness of the community, and the amenities but this place needs efficient management that actually cares about the tenants. I almost forgot to mention that last week someone’s window was shattered in the parking lot and when I called the leasing office all they said was «we already took care of it» no explanation or anything when I have a right to know if my safety as a tenant is being compromised. Extremely sketchy and weird that they didn’t even offer an explanation. On top of the fact that they never answer the phones, I’ve gone into the actual office 3 times where the office closed early or the manager just simply wasn’t there. Today conveniently on the day that rent is due, the office is closed yet again during what should be normal business hours. What kind of management company doesn’t have a person who fills in when management isn’t around? I’m already fed up and I haven’t even lived here a month.

My husband and I have lived here for 3 years now and still love it. We wouldn’t want to live anywhere else. We love it so much we moved my mother here so we can be close by to take care of her. The manager Kim and the office staff are very friendly and helpful. If we need anything fixed we can call or stop in and a work order gets filled out and it’s taken care of right away. Steven our maintenance guy is awesome. The pool and gym are always clean and wonderful. The grounds are beautiful and I love the two fountains. Andre is always cleaning the trash rooms, hallways and elevators. It’s a great place to live.

How do I begin… This place is Amazing! My wife and I have lived here a year now and we still are in love with this place. We moved into a huge one bedroom and found that the appliances, the storage, and the décor were great. In June we found out we were pregnant and upgraded to a two bedroom.
Our two bedroom is one of the 8 largest units in the complex. We have more room than we no what to do with! The open concept kitchen/​living room is great for when we have parties and the guest bathroom that can be accessed through a hallway, not a bedroom is a huge plus.
On top of all of the great things in our apartment, the complex is beautiful too. Our dog has a great place to run around and do her business, the pool is always clean and the spa is always hot! The gym is first rate and the community room, which we have hosted several parties in, is a great place to gather.
The greatest part of this community, however, is the staff. Kim, the community director, is knowledgeable and always welcomes you with a hello! She works hard to solve problems in the community and ensure that all of the residents are happy. She will even set time away from her busy schedule to just sit and chat with us residents! The maintenance supervisor, Steven, is great as well. His team works hard and fast to solve any maintenance problems in the unit, and does so with a smile.
i would recommend this community to anyone and everyone who is looking for a great apartment complex that feels like home!

I would definitely recommend these apartments! Not only are they beautiful inside but the staff is great! Jennifer is always there for any concerns we have and has been nothing but helpful from the very start of moving in.

Very beautiful apartments! Love that they have a nice clean gym, huge plus! And they have so many stores that are near by which is very convenient. Really is a great place, we are very lucky to have found it. Jennifer got to help my Fiancée and I with the move in process and she was so beyond nice and helpful! So far everything has been great. Definitely recommend it.

My Family completely enjoys our residency at the Colony Apartment! We are pleased with the spectacular complex hygiene along with the wonderful management. There are plenty of enoyable perks that come along with our living experience as well as a satisfying location. We thank you for your quality care and expertise. Kimberly and Jeniffer are amazing! –143–

Very pleased with my new 1 bedroom home. The move in process was seamlessly smooth & even after becoming a tenant, the communication is great.
The perks of living here far outdo any other apartments complex in the area. There are so many things within walking distance such as the Ovitt Library (which is open 7 days a week, has 2 floors & stays open until 9pm), The gym & pool are great and EVERYONE I have passed by is so friendly. My apartment came fully loaded. ALL appliances included (microwave, fridge, washer dryer, dishwasher) and lighting equivalent to that of brand new house. Nice size walk in closet and an awesome amount of cabinets/​storage in the kitchen and bathroom. An apartment of this caliber in LA would EASILY go for upwards of $ 1800/​month. & that’s for a 1 bedroom LOL.
I LOVE how secure the grounds are and how eventho I live on the 3^rd floor, my car still doesn’t feel too far away. The underground parking is also awesome.
My ONLY con would be the train. I am able to hear it during every passing since it has to blow its horn but its not too annoying & wouldn’t have been a deal breaker regardless. Other than the train, it has been consistently quiet at night.
I haven’t had any issues with things not working or ants but if I do I know Jennifer will have it fixed fast.

My husband and I first took a look at these apartments in April 2015. We met with Jennifer and she gave us a tour of several apartments and the entire property. Jennifer was very kind and took her time with us. We were put on a waiting list for a two bedroom which she said might be available until August 2015. Throughout that time, Jennifer emailed us every time there was something available. I was very particular about what I wanted and changed my mind a couple of times, ie., what floor I wanted the apartment on. She was very patient and responded to all my questions.
We ended up moving in July into a 2 bedroom apartment on the third floor. We have loved living here ever since. We have a large golden retriever and were concerned about having a large dog in an apartment. From the first day we moved here, we realized what a dog friendly apartment complex this is. There is a pet area right in the middle where we take our dog to go potty. We often run into other friendly tenants and their dogs. We love that this apartment complex is in downtown Ontario which makes it a really nice area to walk your dog. Also, there is a dog park on the other side of Euclid. We practically take our dog there every day for exercise. So the location is just amazing!
There has been some things that we didn’t like but they’ve all been resolved. At first our washer and dryer wasn’t working, but they took care of it promptly and even replaced our washing machine. There has been a bit of a ant problem but we signed up for them to come in and fumigate and it seems to be helping. Also, there has been fire alarms in the middle of the night which can get a bit irritating but the staff has addressed it also.
I like that the staff here is constantly addressing any issues of the property. They constantly post flyers in the elevators which helps us understand whats going on. We always see staff cleaning and maintaining the property. Steven the maintenance guy is also so helpful and friendly.
All in all, we love living here and couldn’t be happier with our choice.

Went in last week and put down my deposit for a 2bed. I lived here about 5 – 6 years ago and im so happy that there was something open now. My boyfriend came out to take a look and fell in love with the place he cant wait to move in. we cant wait to get the call from Jenifer to finalize all the paper work.

Today I went to tour these apartments and had a great experience with Kim from the leasing office, With the intentions to find my Niece an apartment we left looking forward to filling out her application. As a business owner I’m HUGE on client treatments and I haven’t a negative thing to say here. The grounds were kept clean and I loved the measures they take to do their best in regards to safety (coded entry to grounds and parking). With all you need local to you, I may apply myself. Thanks Kim! ~Carrie, Terri, and Mareena
P.s See I’m so happy I forgot to mention the layouts of the Units are exquisite and functional. I’d be proud to host a friend over for dinner ~Carrie Terri and Mareena

I would recommend these apartments to anybody interested! From the very beginning, the staff here has been extremely helpful and kind. Jennifer helped us find the perfect unit and also helped us out every single step all the way until the move in day, and even so after. Upon move in there were several minor issues and Jennifer addressed them immediately and took care of them, free of any problems. She continues to offer us tons of help and we feel extremely welcomed here. She is amazing at what she does!
We have lived here for only a week thus far, however, we can already tell we will enjoy this community. It is kept pretty clean, security does not seem to be an issue here, office and maintenance staff are amazing and on top of everything, and the people here seem really nice. On move in day, the unit was completely clean, re-​painted, and it almost looked brand new. Like I said, we have had a great experience here so far and would totally suggest checking it out!

I love this place! The new management has been very helpful with my application process and move. I had a few issues with the apartment and management addressed them quickly. The neighbors are quite and it seems to be a peaceful place. I can’t wait for summer time to get here for some pool fun!!!
The front office is amazing! Kim and Passion are always helpful and friendly! I would recommend this complex to anyone looking for a relaxing living environment.

This is the worse apartment complex ever! DO NOT MOVE HERE!!! My friend and her family got robbed and the new manager doesn’t even care or want to help her! She has a baby and doesn’t have the decency to call them to see if they’re okay or secure. The corporate need to do something quick to fix this. The residents are not happy with the new management. They should bring Michelle the old manager back. She cared about the residents and helped make this place better. I hope they do something quick. My friend and her family do not feel safe especially with their baby girl, it’s supposed to be a safe closed community!

If I could give these apartments a negative rating I would. This new management is too disorganized. They need to hire competent people that know how to handle their business. It seems to be a popular place to lease, the staff should be equipped to process the applications properly, and they should have at least have the decency and customer service skills to call to let me know that on my move in day my application had not been completely processed, so I don’t show up with my car loaded with boxes to be turned away. The poor management of this complex is going to run it into the ground. I do not recommend leasing here.

Dont move here ! I’ve lived here for a year an a half now our property got bought again by a new management in January 2015, this is the first month and I am already having problems. With my families busy schedule we like to pay rent online now there’s a $ 50 fee to pay rent online??? Really they just make it hard to pay them and to top it off I’ve been trying to get ahold of the office to get the new residence number and they haven’t been returning my call. I am so annoyed with them. Not to mention I put in a request that my sink has been leaking and it’s been like that for two weeks. Ever since Michelle left this place has gone to crap. It’s safe to say we will not be renewing our lease.

I have heard nothing but great things about these apartments since they have been under new management with Michelle. I will be moving in in about a month and I visited the property a couple of times and spoke to a few residents that are currently living there now and they absolutely love it. When I came to the property unannounced the few times that I visited everything was well kept and their gym was extremely clean and well kept.

I would like to update my review. After the property management brought on Michelle, things been going a lot more smoothly. She listen and is on top of everything. I know she tried her best to accomadate everyone. Some of the residents just need to understand that they are living in a shared community and people need to be more respectful toward each other. Thank you Michelle for always being here for us.