Global Whitening

I’m beyond disappointed with service and results. I really thought this place whitens your teeth or at least changes the color a few shades lighter. Let me tell you my experience. I arrived at the booth with no waiting and there was only 1 girl working named Stephanie. She saw that I looked interested and she explained everything to me and offered me cheaper option at $ 118. Original price was $ 249. I was amazed and I couldn’t resist so I agreed to do it. She guaranteed great results and even offered to do the photic lightening twice, if needed. Well before things got started I had to pay up front which I was a little skeptical about but I went ahead and did it. Stephanie was getting things out to set up and talking to me at the same time until a coworker arrived then she stops what she is doing and starts talking to her for a good while. About ten minutes later she decided to finish setting up all while still talking to her coworker. Part of me was ready to say I want my money back but I was so excited to have my teeth whitened. After the coworker left she looked at everything and seemed confused as to what to do next. Everything I was seeing was a red flag. The session was 20 minutes. I noticed no results so Stephanie offered another 20 minutes. Still no results. I wasted over an hour and $ 118 for nothing. My teeth look exactly the same. I even have pictures to prove it! I felt like I was robbed. I’m so upset I want my money back. Unfortunately I can’t get back the time I wasted. If anybody knows who I can take this to, please let me know. Thank you.

An update: I received a telephone call from the CEO of Globlal Whitening; whom is most concern. We both concluded that the best remedy is to redo the whitening process in which the store manger would perform the correct process and procedures.

these people are hella sketch. i was asked to go to a job interview with Maria at 2pm today. i showed up at 1:58pm and she was not there. one of her employees had to call her and she told her employee that she was going to be 15 minutes late and to have me go around passing out their flyers until she got there.
1. as a «boss» or «supervisor» being late, shows lack of responsibility.
2. asking me to hand out flyers? i didn’t sign no form of employment, why would i pass flyers around for you until you got there because you were late for an interview that you scheduled?
now if they’re willing to do this to me, what makes you think they aren’t willing to scam a customer?

So I had been wanting to whiten my teeth because my fangs (corner teeth) where more yellow like than the rest of my teeth. I see this place in the mall and so decided to ask for pricing. She gave me half off on $ 199 for 20min to $ 99. Then to convince me she said oookay whats a good price for you. Lol i said idk $ 40. So she said I’ll charge you $ 60 and give you 40 min. To whiten. I said ok.
There’s a blue light thing thats aims on your mouth. It tingles and kinda burns the gums area of the teeth just FYI. The result was not so noticeable but it slightly made my fangs from yellow to beige is the only way i can explain. Next time i would just bleach them professionally. Takes one time. One time of pain. More money tho.

YES! It worked. At first I was very skeptical and scared to whiten my teeth in the mall. However, the staff was very professional and provided with all the information I needed. They made me few extremely comfortable and made it a great experience. You have to expect realistic results. By the end of the day I noticed my teeth looked really shiny and white, what they call their «natural white.» I love the results and have recommended this place to all my friends and family. Definitely will be coming back for a touch up!

Maranda is just wonderful and provides excellent service. Even if she didn’t, it wouldn’t matter because she’s so GORGEOUS.

Rancho Cucamonga Teeth Whitening! Professional, outstanding and good customer service.
I purchased this fantastic package for my «full time girlfriend — Sylvia» as a surprise on Black Friday Best Deal Now Special from Paola at the Global Whitening (teeth whitening) in Ontario Mills; unfortunately, my gf told me to return it because she already scheduled the appointment.
I requested for a refund and I filled out some kinda customer satisfaction form; they issued me a refund right away. Yes, I am satisfied. Hope I be a customer one day soon.
Cool.

My son and I finally went to get our teeth whitening done. Uniforms are cool black yoga pants, but they really gave us a pretty reasonable price. They even gave us extra time twice so that it was noticeable, but it’s not an over night solution. The supply kit is for ten days. The service was very nice, I used my own sun glasses.
The supply kit is a headache!

Yes! They do work. U have to be realistic though, it’s gonna take a few treatments before u hit «hollywood white» so, relax and have real expectations. I love them. Jenna is waaaay awesome she takes the time and care to make sure ur comfortable even though she’s already closed the sale. Maranda is another girl I dealt with a few times… She’s a pretty girl with beautiful white teeth and is sure to lure u right in with her ambitious approach. However, downside (and why I took off one star) is that once you’ve purchased the session, and the money switches hands… Suddenly it’s like I get the feel like she’s moving onto other fishes to fry and basically just kinda sits me in the chair with a timer without any further thought of me. Customers shouldnt feel this way. So that’s where Maria comes in, and even though I wasn’t her client, she was CARING and concerned herself with my comfort level. «Is the sun bugging you?» She asked, while the heat from the skylight beats down on me. She even brought out paper towels and kinda made a paper roof, so as to block the sun from my eyes. Maria wasn’t merely sticking to her job description, or merely hustling a sale, she cares and goes the extra mile to check up on me 3 – 4 times during my session and I am coming back for her or for Jenna or anyone else like that! Maranda is a sweety, but she’s a saleswoman and dang good at closing deals, but after that… Ur basically on ur own… Each girl brings an element to the business and whatever dude, it’s working! The place is booming with clients. Ill be back.

I stopped just to ask how much the procedure was and the lady kept insisting. She supposedly gave me a deal from 199 to 95 so I went ahead and did it. I sat on that chair for three 20 min sessions. And after I was done my teeth I swear looked the same. Although she guaranteed results and pain free I got no results my gums got burned I thought it was just going to hurt for a couple of hours but no it has been 3 days and my gums still are in pain it hurts really bad to the point that even my tongue hurts my gums if I feel them. My experience with global whitening had been horrific, Don’t go here I really don’t recommend it its not worth your time or money. They are not licensed to do the procedure so they just tell you what to do but it seems like they themselves and sure of what to do either,