Had the most horrible thing happen with this place. My sister and I wanted to plan a beautiful 61st birthday for my mom who was feeling not so beautiful or young so we wanted to surprise her and get her nails toes etc done. The works! We invited a few friends and family. There were 6 of us coming. We called 3 days in advance and they said they had us down for 1pm and we were good to go. So we send a group text with address of this nail salon to everyone coming. Well, the day of the appointment the call us at 12:10pm to cancel our 1pm appointment. We had people coming from far away, all over Omaha. When they called we were already in the car on the way with our mom, so rather than spoil the surprise and call them back I ask my sister to stop by, I go in and talk to Jenny who just kept repeating that she didn’t know what I wanted her to do about it and the manager wasn’t there. So rude. So mean. No apologies. The manager never called and it ruined everything. I don’t know why they couldn’t call at 10 am when they opened or why they waited 50 mins before appointment to call. It was humiliating to explain to everyone. Please do not go here. They are thoughtless and rude and have no regard for their customers.
Anna N.
Place rating: 1 Blair, NE
Awful customer service. terrible attitudes! Not only was the technicians rude but the manager and receptionist was rude as well. Go to V nails at village pointe. They treat you better and are cheaper. I would not recommend this place to anyone.
John M.
Place rating: 5 Santa Cruz, CA
Awesome place I took my 2 daughters and they loved it. Next time I’m getting my pedicures. Love love love this place
Emily M.
Place rating: 5 Elkhorn, NE
I really enjoyed this spot. Not only did we get a pampering in the pedicure chairs but drinking a glass of wine put the experience over the top. I went with a group of three as an early birthday treat and we were greeted well at the front reception and then we were all seated promptly with all very friendly techs. We will all definitely be back!
Robb T.
Place rating: 4 Elmhurst, IL
I came to Ultra Nail Bar Spa & Spirits with my wife for a date night as we both enjoy manicures and pedicures. Since being in Omaha we usually only do pedicures. I made reservations for my wife and I and both times we have been in we were quickly seated in our spa chairs relaxing with a glass of wine. My wife signed us up both times for deluxe pedicure which includes a hot stone massage with it. We both were very satisfied with our services and will continue to go back for pedicures as we are able to! Nice little find for us.
Gail T.
Place rating: 4 Omaha, NE
After 2 visits, I’m now a fan. I love pedicures for a relaxing afternoon, but serving them up with a glass(or 2) of wine is even better. After reading other reviews, I was skeptical, but both of my experiences were very good. I enjoyed the pedicure and the paint lasted as well as any other salon I have visited. I will be back!
J K.
Place rating: 4 Colorado Springs, CO
So fun to have glass of wine while getting pretty toes! They were busy since it is their 1 year anniversary but they fit us in and we didn’t feel rushed at all
Brittany P.
Place rating: 2 Newberry, SC
The staff are definitely great and I enjoyed how they interacted with me and other customers. However, the shellac manicure was absolutely a waste of money. I got the manicure on a Friday evening and on Saturday the polish was already chipping, to the point where I got it redone at another salon. The manicure is about $ 15 more than other places I’ve gone and was just a disappointment. At the same time, the pedicure, which was cheaper than the manicure, was wonderful. So great for pedicures, horrible for shellac.
Robert S.
Place rating: 1 Elkhorn, NE
Reviewing for my wife. She made an appointment in the morning for that afternoon. Got there 10 minutes early and they had me sit in a chair to soak my feet while I waited. 35 minutes later, they acknowledged that it would be just a few more minutes. Told them I had somewhere to be an hour later. They hurriedly did my mani/pedi which was not well done. Then offered to do nail art which sounded like a comp for my troubles. Only to find out that I was charged full price. The experience wasn’t worth $ 10 let alone the $ 75 with tip. Not going back and not recommending.
Melissa G.
Place rating: 1 Omaha, NE
Unfortunately, this has been the worst Shellac manicure I have had in Omaha. I made an appointment and it still took over 20 minutes for them to seat me. Once I was seated the receptionist started the process of removing the shellac however she didn’t do it correctly so another girl came over and had to fix it. I was in the salon for two hours. All of my nails were filed crooked. The manicurist put a strip of silk on one of my nails to repair it and 24 hours later the Shellac pulled away from the nail. My appt was on a Friday and by Saturday night 2 nails had chipped. I went in and had them fix it on Tuesday and by Wednesday 2 other nails had chipped. By this time it’s not worth going back in. I will never come back for a shellac manicure.
Kristin K.
Place rating: 1 Omaha, NE
When we called for an appointment they were extremely rude. Not cool. We were hoping for a good experience but that pretty much ruined it from the start.
Tutti S.
Place rating: 2 Bellevue, NE
One of the technicians was performing receptionist duties when I entered. She was fine. Actual receptionist showed up and kind of had a little attitude to others. This tension kind of affects the whole idea of a relaxing morning at the spa. ‘tudes should be left at the door. Water wasn’t warn enough, nor did anyone ask if it was o.k. My nails lasted a very long time, which leads me to believe they use very good products. Just need to amp up the friendly service.
Rachel O.
Place rating: 1 Elkhorn, NE
Went here for the 1st time after seeing good reviews on Unilocal.Unfortunately, I don’t share the other’s favorable opinions. I had made an appointment and I wasn’t seated until a half hour later. Strike one. The Shellac mani I got was mediocre and the«easy» nail art I selected came out all wrong. Plus, 3 of my nails were filed crooked. Strike 2. Then onto my shellac pedicure. The UV light was broken, which they didn’t realize until the end and we had to redo every layer on polish. Then, the nail tech smudged the last coat and did a poor job smoothing it out. I opted not to do any nail art on my toes because I had lost all confidence in the tech by then. The soak, scrub, and massage part of the pedicure was below mediocre. Strike 3. Honestly, the best part of the experience was the receptionist who took 15% off my bill by way of apology for the long wait. I will not be a returning customer.
Wendy C.
Place rating: 5 Omaha, NE
By far the best nail experience in Omaha! The wine was good and my nails look great! Definitely spring for the ultra pedicure. All the staff seemed awesome. Kimmy did an amazing job!
Jennifer K.
Place rating: 5 Chicago, IL
Decided to check out ultra nails since I was in the area and they are unlike any other shops I have been to, great and personable service! I will definitely be back ! Awesome team, outstanding service!