Sparks Computerized Car Care

I have been taking my cars here for repair since 2003. I’ve always had good service until the last few times. The first of these times, my water pump went out and they replaced it. All was fine… at first. They forgot to put a screw back on for the power steering and that was a nightmare. We had a friend take mercy on us and fix that for us, saving us the time and expense of going back to Sparks. The second of these times, one of my cylinders went out, which was indicated by a flashing check engine light, and I had to end up getting the engine replaced. First of all, they didn’t move my odometer back, so my 90 000 mile engine still shows as over 200k, but three days after I got the car home, the kids and I were out at Lake Cunningham when the check engine light started flashing again! There was not one drop of oil in the car. Luckily I had 2 quarts of oil in the hatch, so I added that in. I know there wasn’t a leak, because 2 months later and the car hasn’t needed any oil. I think when you pay someone the really high prices I’m paying to get my car fixed, that they could do it correctly. I paid $ 3500 for the engine repair, including ‘topping off the fluids’ which obviously didn’t all happen. It’s just unthorough workmanship and I have to wonder if it’s done on purpose. I used to recommend this place to my friends, one whose spent 1000’s there, but I can’t in good conscience anymore.

When I need my car serviced I tend to bring it either here or the dealer. I have a Mazda and although it is based off of Ford, most shops have no idea how to work on it. These guys at Sparks know what is up and do a great job! This is where they send cars that get traded in across the street at H&H as well. I have never felt like I got cheated on service or overbilled/​upsold service that I didn’t need.
I feel that I will continue to come here as long as I have my current vehicle.
The waiting area is the only thing that needs work as it is older and smaller, but who cares, right?

Sparks saved the day for us! We were on our way home to Chicago and our engine coolant light went on. The engine temp. was quickly rising and we got off the highway to figure out what to do. We used Google Maps to find a local mechanic. Sparks was under 2 miles away. We made a call to them and they said they were available to check out our car. We filled up the coolant reservoir and made our way to their garage. Sparks was able to quickly identify and fix the problem, PLUS two other things we had them look at. We appreciated finding an honest, reasonably priced mechanic while away from home. Sparks got us back on the road in no time! We definitely recommend their services.