Select Van & Storage Co.

I have never had a moving company that was so disappointing. They moved us from Nebraska to California. Damaged multiple items, «lost» 4 boxes of our items (one of which had all my wedding and honeymoon photos along with other sentimental items from people that have passed), and «forgot» our king size mattress at a warehouse. When they first showed up they kept saying «please give us a good survey». After they left from delivering our items I never got the survey. What a joke! When I called the driver right after they left because I realized our mattress was missing, she was rude and defensive. When I told her boxes were still missing her first response was «I didn’t steal anything». Ummmm not what I said and pretty suspicious. On top of all this I was 7 months pregnant at the time and they had the nerve to argue with me about a high value item that didn’t show up. This was a set from my grandma who has passed away. I didn’t give up on my stance and surprise surprise they «found» it on her truck! What is going on here? Our items still have not been found and we just received a snarky, condescending letter from the claims department implying that we are lying. I will never recommend this company to anyone! They do not care about you or your items just as long as they get paid. We paid a lot of money for a job that still is not complete since my stuff is still missing. I would give this place no stars if I could. Customer service is terrible and the way they treat their clients face to face, over the phone, and through letters is super inappropriate. I used to work for the better business bureau and I wish I still did after this experience. This place would have been lit up with how inefficient they are. If you want damaged and lost or stolen goods, I would suggest using them.

How to avoid being scamed. Make sure not to let these people book your order with no truck to ship
not let them show up and set your shipment off at their warehouse. Our shipment was delivered over a week late we knew this would happen when a local crew showed up to haul or goods back to warehouse. mayflower and United are the same company and are well known to book shipments with no driver to haul it. Should have heeded other online reviews for mayflower and United vanlines. do not fall for the overbook no truck scam.

Short story: My shipment was a week late and damaged.
Longer story: They packed and picked up my shipment in mid November. Delivery was set for a week later. I was advised I needed to be there to accept the shipment or I would incur extra storage charges.
I flew out to make sure I was there on the first possible delivery date and was informed the morning of that the shipment would not arrive until a week and a half later. Turns out they knew that the shipment couldn’t get delivered on time before they had picked it up but had neglected to tell me. Even though I was at the destination my belongings were still in a warehouse in the originating city. They knew that once that my belongings were on the truck on a truck I couldn’t do anything and I had to pay in order to get the truck unloaded once it did arrive.
DO yourself a favor and avoid this place like the plague. Grabel quoted higher but I regret not going with them. Between the vacation I burned, plane tickets I bought, and nights in the hotel Mayflower cost me 5k more in time and money. Not sure how to monetize stress but probably the 2^nd most stressful time in my life.

Select Van was fantastic! They helped us relocate from Maryland to California with an additional pickup in Omaha— we were tricky customers. :) They helped us out at every step of the process. Our driver, Ken, did a great job with our things and really took care of us.
Not only were the people moving our stuff awesome, the ladies in the office were always responsive and helpful! Regan answered all of my questions– even worked with my limited availability and texted me when I was unavailable by phone. Her flexibility really made a difference! Kathy and Cathie were also both helpful and easy-​to-​get a hold of when I had questions.
Overall, a great team that I would recommend to all! Thank you Select Van!

After having an excellent experience with Select Van and Storage in arranging my move in Omaha, I was very disappointed in the actual move. Despite the job being an hourly job, the crew lacked motivation and moved at a very slow pace. In particular one of the movers disappeared for 10 – 15 minutes at a time throughout the move. I paid for a total of 4 movers but feel like I should have paid for about 2.5. Two Men and a Truck moved me from KC to storage in Omaha and I should have stuck with them to move me from storage to my house. Very disappointing.

Horrible. I moved 1500 miles and things were damaged. I got the insurance but nothing was replaced. My TV doesn’t work and my table is cracked. I used Two Men and A Truck the next time and it was wonderful.