So far I had a great experience with Quick Connect Computer services. This company is so different than the other computer repair companies. I had to deal with the owner for my repair and he was very nice and understanding with me. I will recommend this company for repair and sales to everybody. The technician and the owner are very knowledgeable about the field. The customer service in that office is outstanding.
Lynn K.
Place rating: 5 Underwood, IA
After a rough start, I will give Quick Connect a thumbs up. I wanted a local repair shop for to fix my laptop back in December, and found Quick Connect in the Yellow Pages. Due to some unforeseen circumstances, the repair took longer than anticipated, but I did get my device back in working order with a guarantee that if I wanted to ‘trade it” for a new device within 60 days, the money I’d spent on the repair would be credited toward a new device. I have to note that the owner advised me against the repair — he recommended a replacement laptop, but I wanted to try to get by with the device I had. Less than a month after I picked it up, I had the same problem again, and back to Quick Connect I went, this time to replace my device. The owner and associate who was working gave me «white glove» service, helping me decide which laptop would fit my needs and asking which files etc., I wanted transferred from my old laptop to the new one. New device was ready within the time frame they quoted — and I have to say it was QUICK! I took in my laptop on Saturday, and had the new one fully loaded by Monday. I initially had issues with Quick Connect’s service, but they definitely made up for it on my last two visits. Thanks to Kristan and Peter for great service — I’m a new fan and recommend Quick Connect.