Omaha OB Gyn Associates P C

The actual provider to patient care has been great when I’m in the room with the provider at the Omaha OB/​GYN Associates clinic. However, during multiple visits and phone conversations (usually phone conversations), the receptionist and nurses have been extremely short and rude. Also, while I was quite happy with the care I received from my provider, she was continuously running late. I understand some patients require extra time and some run late, making the provider run over the allotted scheduled appointment times, but on one occasion, I was made to wait over an hour because my provider’s last minute business lunch was scheduled during my appointment time. My provider’s nurse had called me twenty minutes prior to my appointment asking if I could reschedule for a later time that afternoon, but I had already taken off work for that specified time period and had arrived early and was waiting in the waiting room. My provider apologized profusely when she arrived back to the office, stating that had been the only time she could meet with the individual she had lunch with. I feel this was a very poor example of patient centered care. Even so, I was willing to continue my care with Omaha OB/​GYN Associates, but recently had another bad experience when I had to call the office with a question. I spoke with the abrupt receptionist and then was forwarded on to the nurse, who was very condescending and rude. I will no longer see anyone at this clinic, and have in fact made my next follow up appointment with a different office.