This place reminds me of a Seinfeld show. The one that was about the car rental place. They are great about taking the reservation just not great at HOLDING the reservation, and as Seinfeld said«HOLDING the reservation is the most important part. We reserved an auger for 1:30 on Saturday. We tore out our fence and went to pick it up at 1:15. Paid for it then pulled around back and they were out of augers. They made no attempt to assist us from there. REALLYDISAPPOINTED!