First and last time ever coming here!!! I ordered inside and got donuts for my kids, a coffee for myself and a turkey bacon cheddar on flatbread. When I got home there was no bacon on my bacon sandwich. I drive back there and take it in. They make me a fresh one… I decide to check it before I leave and they threw a cold piece of cheese on it and didn’t even warm it up this time!!! So at this point I just want my money back. The manager did not apologize nor offer me anything for my inconvenience! Not to mention I had to watch the drive thru girl snack on donut holes in front of everyone while she was picking up food boxes and sending them out the window. Eeewwww! I was completely disgusted and will never step foot in a Dunkin Donuts ever again!
R A.
Place rating: 1 Omaha, NE
Went through the drive-through a few days ago and ordered a medium peppermint mocha. When I got to the window the kid asked if I’d ordered a large coffee. I told him«no, I had a medium peppermint mocha.» About 10 seconds later he hands me a large cup and tells me they gave me a large instead. As I pulled away and took a sip I realized they’d just given me a large coffee and quickly threw in some mocha and peppermint syrup to cover the mistake. Went through the drive-through today and asked for a caramel macchiato. They asked me if I wanted any flavoring in it, uhh, no, it’s all in the name. Again, as I pulled away and took a sip I realized they’d handed me a «macchiato» with no flavoring. Why ask for a caramel macchiato if you have to tell them to put the caramel flavoring in it? I won’t be stopping there anymore.
Patricia M.
Place rating: 4 Omaha, NE
This location is good on weekdays. The donuts are fresh and they have good service. I’ve learned to avoid them on weekends after the peak morning hours. They have a limited selection and the service is pretty checked out. If you do go, be sure to ask them to repeat the order back to you at the window.