THISOFFICE charges the credit card you are required to put on file without billing insurance or you first. Without warning, or an invoice, I had $ 93.50 charged to my card. For what I dont know! I have been in contact with KIM the office manager, who states the charges were put on my credit card by LAURIE herself, and no one can reverse them but her. BEWARE!!! Reporting to the various offices that refer patients to her, and giving my friends at the BBB and State of Washington a call.