Ramada Inn

The staff makes you feel like you’re inconveniencing them for asking them to do their job.
As I was running a bath for my son, the corner of the shower mat came up and I noticed there was mold and mildew underneath, I decided to just take the mat out only to discover it had been glued to the tub. The next morning when I told the manager about it, he just blamed housekeeping for not cleaning it properly, but the fact that it had been so moldy proves that the tub must not have been cleaned in a long time.

I burned my wrist trying to reach breakfast bar frim wheelchair. Not very wheelchair friendly. No peep hole at wheelchair level. The food was good if you could reach it. the pillows were very uncomfortable. I didn’t like the luke warm shower. I like hot showers but that wasn’t going to happen. Front desk had nice people.

I’ve stayed at this hotel three times. Each time the service was great. The rooms were clean and comfortable. And my overall experience was good. The price is right and I highly recommend this to anyone looking for an affordable, comfortable room. Definitely a recommend.

If you are trying to stay somewhere comfortable, this is not the place! After 5 minutes of laying on the bed, I called the front desk and cancelled my reservation and booked with the Holiday Inn. They have much comfier beds and it’s worth the price. The Ramada’s bed was small and extremely soft. I felt like I was falling to the floor. The pillows were extremely small, square sized. I thought they were accent pillows and soon realized they were the only ones. I called the front desk and they told me that they were slowly switching out beds and I got the crappy one. No other rooms were available. Everything is dated, from the phone to the bathroom. This hotel should sell rooms for the same price as Motel 6. Overall a huge disappointment and I doubt I will be back.

Just stopped in last minute to see of there were any rooms available for one night and fortunately there were. The staff was quite friendly. I was happy to get a military discount and to find there was laundry available (I’d been camping for a week prior). The room was large, clean and quiet and the bed was comfy, when staying for a few hours overnight just to sleep, those things matter most. If you are concerned with aesthetics, the bathroom was just the teensiest bit «old», there were some scrapes on the inside of the tub and the sink wouldn’t plug up. Hardly anything to care about in my opinion. The lobby was lovely and the complimentary breakfast was a great way to start the day. The coffee was even good enough for me to take a to-​go cup down the road with me! I would stay here again, even for an extended period of time. The price was right and I had exactly what I needed to rest up and get back on the road to Maryland. Oh, there was also an in room refrigerator, which I also like to have in a room.

Really clean and great all around Hotel. Pool. Hot Tub. Internet. Free Wi-​Fi. Continental Breakfast served all week. I got a double and it was more than enough room for two (alas, I was alone, sigh.). Super clean room. Recliner Chair. 42′ Flat Screen TV. Fridge. Microwave. Plush for me. Again. Lacey was a new place for me and I would definitely come back here again.

I was immediately met with hostility as I tried to check in.
We were visiting for a wedding and had the mother of the bride check everyone in with our keys waiting for us. However when asking any questions to clarify the blonde lady at the front desk had no answers and simply stated «I wouldn’t know.»
I asked if there were gluten free options for the breakfast, and was initially told that they added GF toast and typical breakfast foods, only to end with «I’m not sure because I dont know what gluten is.» Even after clarifying about wheat, she proceeded to rudely tell us to sign a a contract without telling us what for, considering we had already been checked in. After politely letting her know I was uncomfortable signing a contract without reason or explanation, finally 8min after her debating with me and insinuating my stupidity she explained the contracts contents.
Despite the smoking LAW they allow smokers to hover at ALL entrances including employees so that there is no way to avoid it. I can understand having smoking area however, when a cancer survivor could die from breathing in the smoke it is more than just a preference.
I wouldn’t return, simply due to the compete lack of courtesy and customer service.

Checked in to non-​smoking room and room smelled awful. Didn’t want to complain but started getting a headache so went to front desk and let them know. They were very helpful and told me someone got busted for smoking the night before and that is why it smelled. Appreciated that they told me and didn’t try and act like I was crazy however they shouldn’t have rented so soon… Gave me another room right away and it is clean and comfortable. Workout room is dated but a good size with mats, bikes, treadmill, ball, towels, flat screen, bow flex style weights. And there is indoor pool with large jacuzzi. Staff is very helpful and friendly. Free cookies after 5pm at the counter. :)

It’s alright. I wouldn’t want to pay $ 150/​night to stay here but it was on the company’s dime. Overall it’s a pretty nice hotel. But worn. Towels were in shreds. Shower curtain had big holes. In the pool area the ceiling tiles were busted up or missing. A lot of things just looked rundown that made the place feel «cheap». However, it was very clean. Friendly staff. Felt very safe, which is important as a woman traveling alone for business. Enjoyed the gym and pool being open 24 hours. Kitchenette was a plus. If the property was updated more, it would make a huge difference. Those little things aren’t important to me, but that doesn’t mean I don’t notice. It’s odd being in a room with fancy bedding, and then you dry off in the shower and have crazy frayed strings hanging off the towel– looks like a rag. Ok? At least it’s a clean «rag».

I enjoy staying at nice, clean, comfortable hotels that aren’t over-​priced and snooty– (This makes me uncomfortable and also causes me to want to hole-​up in my room and spend all my time in said room, because I don’t want to have to dish out any more cash than I all ready spent [weird? Maybe. But it’s the truth!]).
On the other hand, I DO NOT like staying in nasty, filthy, cheap motels, either. Staying in such a place is actually worse in my opinion, than paying too much, but this isn’t my point.
My point is, Ramada Inn in Lacey is the perfect marriage of great rooms and pretty good prices! The rooms are clean, it’s quiet, they offer complimentary hot/​cold breakfast, free cookies at the front desk, and they have a pool and spa. They’re just minutes off I-​5 and offer free parking. I was so pleased with our stay, that next time we visit Olympia, we WILL be staying there again!