I called about a week ago to have my home re-keyed. The owner scheduled me at a convenient time, but I called the night before asking if we could delay by about an hour so that I could take my wife to a doctor’s appointment. No problem. He arrived at the new time and quickly and professionally re-keyed the multiple doors. Price was less than I expected and was friendly service. Highly recommend.
Dee M.
Place rating: 5 Olympia, WA
Needed re-key for new home, so not an emergency. Jim answered the phone when I called, we made an appointment, he showed up exactly on time, was quick and professional, polite and friendly. The new keys work flawlessly, and the price was quite reasonable. All in all — GREAT!
Shauna L.
Place rating: 5 Lacey, WA
Thanks to this guy my family was able to get back inside our locked home within 10 minutes of calling him. Prompt & less costly than I expected. THANKYOU!
Sarah K.
Place rating: 5 Olympia, WA
I hired Jim because he quoted me the best price to install a dead bolt. He was flexible when I needed to postpone an hour at the last minute. And then he showed up on time and got to work right away. He did a nice job, was very friendly, and very professional. And he likes dogs! He has been in the business for 18 years. I highly recommend him.
Christopher P.
Place rating: 5 Tacoma, WA
I called Advantage Lock & Key based on their Unilocal reviews. They came out the next morning. I had a front door latch that was giving me trouble. Jim showed up on time, and promptly fixed the latch. He also showed me how to disassemble and reassemble the mechanism in case I needed to tighten it myself later, or in case I wanted to replace the unit. In addition, I had a french door mechanism that I asked him to look at. He was able to explain how it worked, and he extracted the part I needed to replace. In all, Jim was prompt, polite, and friendly. He did everything I asked him to do, and gave me lots of good advice. And his price was very reasonable. I highly recommend this business!
Caitlin D.
Place rating: 5 Olympia, WA
I highly recommend this business. Jim arrived promptly(the day I called) and then charged me $ 20 less, because the job was easier than expected. A nice and ethical man.
Julie K.
Place rating: 5 Olympia, WA
I am delighted with this small business. Three times, I’ve had to call for emergency help, and each time the owner came to my home to help within minutes. He is so polite, friendly, and professional — just what you want for someone coming to your residence. This morning I accidentally locked my dogs into a room for which I had lost the key. After I called Advantage Lock & Key, the owner came over in 15 minutes, freed my dogs, and then quickly made me four extra keys. All for about $ 60. Fantastic service! If you are at all absent-minded like me, keep them on speed dial.
D D.
Place rating: 5 Lacey, WA
We called at 1030pm to get our car unlocked. Even though we were 30 minutes away, Jim came right out and got us into our car quickly. Jim has an exceptionally pleasant attitude and even when our door lock wasn’t cooperating(it’s an older car and the lock was sticking), Jim stayed positive and quickly found an alternative solution. This is the only locksmith that I will use while I am living in Lacey.
Laura P.
Place rating: 5 Olympia, WA
I got estimates from another locksmith in Lacey and then called Advantage Lock & Key. Jim’s estimate was $ 70 dollars cheaper! I needed 2 door locks installed and he had to cut bigger holes in the doors for the new hardware to fit. He did a great job including cleaning up after cutting the holes. He also noticed a loose door knob I thought I had to replace, but he said it just needed to be tightened up and did that too. I would definitely recommend his services to any one. Thanks for the wonderful job!
Isiah P.
Place rating: 5 Lacey, WA
Great prices, locally owned, perfect work. Will use over and over again if I ever need help again.
Kaylene And Ryan P.
Place rating: 5 Tacoma, WA
I hired Advantage Lock & Key to change the locks on a new home I purchased the first weekend in November. Jim showed up right on time and was friendly and professional. He quickly and carefully replaced all the locks in the house and provided keys at no extra charge. I had called around and found other locksmiths’ prices to be higher, so I went with Advantage and I am glad I did.