My dine-in order was ready before I received my change. There was a good effort to make sure my custom order was made exactly as ordered. The service was also friendly, and helpful. The sandwich had more meat than offered by other JJ locations. Also, the dining area was new, and clean. Very nice!
Stephanie S.
Place rating: 2 Olathe, KS
Freaky fast… yes. Freakishly effing up your order… yesssss. If they aren’t busy, they will start making your sandwich while you are still ordering. Ordered online yesterday for a quick pick up at lunch… wrong names written on sandwich wrappers, wrong sandwiches cut, wrong condiments on each sandwich. Attention to detail is not their forte.
Jim W.
Place rating: 5 Olathe, KS
This is the cleanest, fastest, most efficient Jimmy John’s store I’ve been to. Spoiled me for the rest, the other stores aren’t as clean or quick – the service here is amazing! Your sandwich is ready when the server is giving you your change! Really good sandwiches, and very consistent. Not sure about the delivery service, as I have not tried it yet – but the in store service and food are fantastic!
Tresha G.
Place rating: 2 Olathe, KS
I have to agree with Jason. It took me three times before I could try my sandwich on wheat. I would order online and then get a call saying we’re out can we make it on french instead? They’ve also forgotten something from putting something on my sandwiches, or cutting them, to even a whole pickle. Now come on, I order online. There’s no way of misunderstanding. It’s just they’re too lazy to pay attention to the details of your ticket. The two times I got everything right is because I got the«out of something» call and I nearly begged them to double check the ticket because they forgot the pickle last time. Manager said he «personally» would. The next time it was also correct but I think I’ve been noted as «troublesome» on my record now. lol Other than that, the food is good. I have come to love an unwich. Kettle chips,(bbq, regular, jalapeño, thin) all good. Pickles, are picklious. Down fall, drinks. They bring in a cup. Get bottles for deliveries. I don’t usually like to drink my pop with my food. By the time I get to it, it’s flat if you bring it in a cup. Since this is the only other place to deliver to my home that isn’t pizza or chinese. I am sure I will be putting up with their mishaps again.