JM Carpet Cleaning

DO NOT CALL THESE PEOPLE! I would leave no stars if it were an option. Called for carpet cleaning. Took 3 appointments to get them to show up. They cleaned the carpet but left water in the utility room partially running without telling anyone there was a problem. End result was flooding of my condo and the unit downstairs. Workers promised to perform full repairs telling me it would take at least 3 – 4 trips to repair sheet rock correctly. They showed up one time and threw some compound up there and spread it around. Once check was cashed, no one returned to finish the work. All phone messages went unreturned and all text messages unanswered. These guys are foreigners who speak very little English and are flat out crooks. DO NOT USE them for anything. They need to leave this country and go back to where they came from.

Worst possible moving experience.
The moving «manager» was late, was rude to me and my wife, and refused to stop throwing things into the truck when requested. He then hassled us over and over again to solicit a tip, despite the fact that he had taken no care with our belongings.
At our new house, we discovered that our desk had been ruined due to a unsecured metal frame falling on it. A bookshelf was completely smashed and had to be thrown out after it collapsed under the weight of heavy boxes. Several other pieces had to be repaired or replaced. Many items in boxes marked as fragile were broken from being thrown or from heavier boxes being stacked on top of them.
When I requested a partial refund or some sort of effort to make it right, I was cussed at, laughed at, and hung up on.
I have no idea if they can clean carpet, but they have no idea how to be professional or pretend to care about the condition of their customers’ belongings.
If you are thinking of using these guys for a move, I highly recommend that you find another moving service.

I’m really finicky when it comes to my carpet and since we have two inside dogs I’m always worried that we will get the pet smell & we suffer from allergies so I tend to have our carpets cleaned twice a year. The 1^st time I used stanley steamer they didn’t do the best job and in most places our carpet was making a crunching sound when you walk on it and it was so annoying so I contacted Joe. Since having it done the crunchy sound has went away in most places & our carpets look, feel & smell the way they did when we installed them. I will be using them from now on!

I called last week to set up for a move on the 26^th of August. I was told then that I would receive a phone call on the 25^th confirming the appointment. I never got that phone call, I called around 4 that afternoon and left a message. Called back around 8:30 AM on the 26^th, I was told by «Joe» that he’d have his moving manager call me. Never heard anything from them. Called back again and left another message. Never called me back, and needless to say, the movers never showed up.
Not showing up when someone is moving is a rotten thing to do, in my opinion. I have now had to push everything else a day behind in getting out of my current residence (carpet cleaning, maid service coming in to clean, etc.). I now have to take another day off of work to deal with all of this because of their carelessness.

From carpet cleaning and repair, tile and grout cleaning, cleaning of your upholstery, and even help with moving, Joe’s is definitely the place to go! I was getting ready to sell my house and move and heard about Joe’s Carpet Cleaning and Moving from a good friend who has used their services in the past. All I can say is that I recommend them to anyone and everyone! Their many years of experience is evident by the quality of their work, professionalism, timeliness, and attention to detail with everything they do. I got my carpet cleaned by one of the technicians, and was amazed by the results. It looked like brand new carpet!