Bob Moore Cadillac of Edmond

We drove all of the way from Arlington, Texas, after searching the Internet for the exact car that I wanted. We were willing to go as far as Georgia to purchase my perfect car. Fortunately for us, Landon Knowles, our sales person at Bob Moore, was very interested in earning our business. We feel like he gave us a very fair deal and was competitive with other dealerships. He was prompt in returning our calls, and was knowledgeable about the product he sells. He was friendly and welcoming when we arrived to the dealership on delivery day. He was also very excited for me, a first time Cadillac buyer. The gentleman with the finance department was professional, knowledgable and friendly. Landon made us feel comfortable and took care of our needs with cold drinks, coffee and snacks. The only negative I could report was that my car was not immaculately detailed, though very clean as it is new, as it was the Memorial Day holiday weekend and that department was not open. As it turns out, we hand washed my car the next day after our road trip home to Texas, to wash the bugs off of it so having a spotlessly cleaned car would have been very short lived anyway. I wish I could buy a new Caddy every year so that I could repeat the experience again. I would definitely drive back to OKC, visit with Landon and buy another car from him at Bob Moore every year if I could. Ya’ll take care now!

Honest and to the point of whatever it took to help me make the right choice, and it’s the best one I ever made!

Great experience last Friday buying our new Cadillac! Our salesman was Clark. He was friendly and knowledgeable. He was not pushy and listened to what we wanted. He made the buying process easy. Dealing with people like him is why we will keep buying from them. Adrian in Finance and Doug in Service were also great to deal with. Go see these guys!

Excellent service and friendly personnel! A nice touch would be a car wash and vacuum with a service call, I remember the days when this was done.

I lease a Cadillac and take my vehicle here for scheduled maintenance. They get you in on time and get your service done quickly. The waiting area is very comfortable and they have free wifi. I just wish they would wash and vacuum your vehicle with each scheduled maintenance.

They do a great job!!! They care about what they do and how you are treated.

I have not purchased a car in 12 years and was dredding the process. I contact them through the website on a Sunday by requesting financing. Monday morning they contacted me and asked what I was looking for in a car. I told them and was referred to Saleman Will Dodd for a 10 am meeting to look at cars. I met Will at 10 am and told him I did not have much time as I had to go back to work and was buying this car as a 35^th anniversary surprise for my wife. We looked a cars and Will taught me the differences in CTS models and options on different year models. I select a car and Will and I quickly agreed on a price. He then took me to the finance department and I was finished in 45 minutes total time. I came back at 2 pm and in another 20 minutes had my contract all signed. To top things off, Will said he could pull my 2012 model into the show room for me to bring my wife back later to surprise her. My wife cried when she realized the show room car was hers. Will Dodd and everyone else I interacted with were top notch folks.

Amazing service! Ask for Diron!
Everyone was so helpful and exceeded all our expectations!

I have bought two Caddillac CTS cars here in the last two years. I am really impressed with my salesman Sean and the service department. Sean worked hard to get the price I wanted and followed through on his promises. The service department is very friendly and even cleaned my wife’s car as a courtesy because they noticed it was dirty. These guys go above and beyond. The actual dealership is very nice and they keep cold drinks and snacks on hand for you while you wait. I did have some trouble initially with the finance department getting the paperwork done in a timely manner. However, the finance director went out of his way to make sure I was taken care of once it was brought to his attention. I really like these guys and feel they have earned my business.

Service is really important, and Bob Moore is great.
I had my first experience with these guys last year when the door handle on my escalade pulled off (It froze and came off when I tried to open the door). They actually had the part in stock, and they fixed it quickly and at a great price.
While I waited, I had plenty of televisions to choose from, loaner ipads, wifi, krispy kreme’s, and a full beverege bar including a multitude of coffees, soda, and bottled water.
Great ambience and great service.

I have owned a Cadillac since 1982. When I initially used the Bob Moore Service Center I would have to say they were terrible. If Unilocal was around at that time I would have given them 1 star. But I tolerated them because of my love of the car. But in the past few years Bob Moore put in a truly state-​of-​the-​art service center. Not only did they redesign the facility but brought on board some great service advisers. These last few years has been unbelievably superior with regard to their facility as well as their personalized service. I thought I would never say it but I look forward to taking my car in. If you are buying a new Cadillac, I would recommend that you ask for Diron to be your service adviser. Although I have great faith that all the advisers are of his caliber.

You all are the best. Love your new shop and all of your new tracking systems.
Thank you Eric & Stephanie for your great service!
Tina Allen

On May 20, 2013 my dad purchased a used Cadillac from Bob Moore. My dad passed away on July 18. We took the car to Bob Moore to give them the opportunity to buy back the car. My dad paid $ 14,000 & their buy back offer was $ 6500
Not sure how a 82 yr. old man depreciated a car to that extent in just 2 months
Received a very reasonable offer from Carmax
Please do. It do business with thus dealership