Jason’s Deli

0 Stars. This is the worst restaurant service I have ever experience. The lady at front was so rude when she took the order. Complained to supposedly a manger he didn’t give a shit talking to her. If you care about the service this not the place you go and eat. Worst staff!!!

If i could give this location 0 stars, I would. We ordered two deli clubs with chips and salsa and a turkey sandwich toasted with mayo. We got home and found a ham sandwich with cheese, no condiments, no lettuce, def not a deli club. A turkey sandwich with cheese and lettuce, no condiments, def not a deli club. A turkey sandwich with a piece of cheese, not toasted, no condiments. I don’t understand how you mess this up. Do not recommend this location what so ever. Drive to midland if you want Jasons.

I have been going to Jason’s deli for awhile now and haven’t ever had the problems everyone else is having. I do agree that the one in Midland seems a bit more modernized. Never had problems with service or food quality.

The Papa Joe’s sandwich was pathetic. Worst sandwich I have ever eaten.
Jason’s Deli just lost a customer for good.

I think it just keeps going down hill. The last couple times I have gone in the staff has been extremely rude. I actually think the woman was a manager.
The soup I got was literally water. When I went back up they were like, «Oh it’s watery soup, right?». So obviously they know their quality of food was crappy, I’m not sure why they thought it was still okay to send out! Nothing else we ordered tasted good. The salad bar is the only thing I will get if I go back.

The place use to have it all until it went under new management. The managers that were there were outside in the front smoking and when they walked in they didn’t care to help or anything. The employees are rude and the girl who was making the food at the line was actually on her phone while cooking. I use to get deliver however they changed the policy that you have to at least $ 20 to get deliver so I just went to Steak express instead. I do love the Chicken Club Salad so that’s the only reason why they get a two star and also the only place that carries the pomegranate cherry juice that I like. I never eat her anymore I just call in my salad and pick it up but usually by the time I get there they have not even started my order yet. If I go to Jason’s deli I go to the one midland because they have better customer service. Do not eat here if unless you wanted to be treated badly.

I work for Jason’s deli in Austin. This location is a joke and my managers would kill over if they walked in and saw some of the things I did.
Jason’s deli is very by the book and this location is nothing close to it. It’s an obvious explanation to why they still work with old school registers and counters.
The food was horrible quality and tasted nothing like what it should. Like I said, I work for Jason’s, I KNOW what it should taste like.
The employees were very unprofessional as well. The girl brought the tray of food to the table and said ‚“I’ll be back for the tray.” That’s not how it’s done, sweetie.
Long story short, do not come here. Maybe try the midland location if you’re craving it. Haven’t been there, but nothing can be worse than this place.

Terrible. As a traveling salesman I have eaten at just about every jasons in the entire state of Texas and would give any of the other jasons 5 stars every time. They are fantastic. This one is by far the worst. As a creature of habit, I get the same exact meal every time, the chicken salad wrap, no onions, and I sub my side for a cup of soup for usually no up-​charge until today.
However, this time the manager (I think? Short Hispanic with a shaved head) told me there would be an up charge, I told him that this location is the only location that has ever done that. He went on to say I was lying and that there is no way I could have eaten at every other jasons in Texas. So, naturally that put me off from the get go. Not a big deal though I pay the up charge and go about my business.
Now the food, well I gotta say it might be worse than the service. First off they forgot my soup and My tortilla on my chicken salad wrap was crunchy and falling apart, like it has been sitting out in the open. I would ask for a redo but I didn’t have time on my lunch break, so I pick around the crunchy parts. They also put onions on, not a huge problem I just take them off, but now I’m just getting annoyed.
Tables are dirty, salad bar disgusting, ice cream machine a mess. Bad experience. It gets one star for the soup being okay. DO NOT COME HERE.

Awful taste! We have visited multiple locations in several states and this one is the worst. Being habitual, we ordered the beefeater. While usually a delicious meal, this one was a doozy. It was over salted, dry, and quite a turn off. Not only was the food a disgrace but the cleanliness and customer service was not worth the time or money. The cashier did not charge the correct amount and then proceeded to charge the card twice to fix the transaction. Also, it needs cleaned. For example, if the soft serve leaks. Maybe try fixing it instead of the quick fix of using the bucket to collect the drippings, which sits there for hours as it goes bad.

I walked in and ten empty tables were all still filthy and unbussed. Walked right out

We have visited the Odessa Jason’s Deli several times and this time we got a Reuben and a California Club. We traded halves of the sandwiches… the reuben is huge with a lot of corned beef and sauerkraut so half of one is plenty for one person especially if you also have soup.
We also had some broccoli cheese soup and mixed fruit as a side dish. The fruit dish consisted of sliced melon and whole strawberries which were good, and fresh. The soup was also very good.
As far as the Reuben, the corned beef was not the best we have had, it had a little gristle to it but was certainly not bad. The California Club on croissant was better I thought, although they did leave off the sprouts it usually comes with.
We do like the complimentary corn and gingerbread muffins they serve.
My main complaint with Jason’s in general is the arcane system of ordering. You have to tell your order to one person who has to have the prices memorized and is sometimes confused by special orders. They have to write out a ticket which you, the customer, have to take to a separate cashier where you pay. Then after that you have to hand your ticket back to the kitchen.
Every other sandwich shop like this, the person who takes your order is also the cashier and they communicate your order to the kitchen either with the paper ticket or by computer and you have your entire transaction done within hardly any more time than it takes to complete one step of this process at Jason’s.
I will say though that the staff was friendly and pleasant.

Always busy, for a reason. Great service and great food.

I have been to better Jason Deli’s then this one …
This one sucks compared

Reuben THE Great: Hot corned beef, swiss, sauerkraut, russian dressing, grilled on rye. $ 7.29
I had a craving for a Reuben sandwich and decided to go to Jason’s Deli. It’s a good choice to be sure. The corned beef and sauerkraut is piled high which makes the sandwich a little difficult to handle. The taste was very good and I liked the russian dressing. The rye bread is a little on the thin side and after the first half of the sandwich was eaten, the bottom side of the second half was a bit soggy. The sandwich was served with a dill pickle spear and baked chips. I washed everything down with two glasses of the terrific sweet tea and topped it off with soft, self serve ice cream.
The restaurant was clean and the staff was friendly.
All in all, a good experience.
Suggestion: If your really hungry, go for the full sandwich. If not, take a friend and split it. It’s a lot of food!
Happy Dining!
dKi in Odessa