McKenna & Associates

I am not an accountant. Nor a hairdresser nor a car mechanic. Which is why I go to a professional to do my taxes, or my hair, or fix my car for me. Paying a professional to do a professional job at which you are not adept is hardly an uncommon occurrence. I am a small business owner who recently started my own business, which also happens to be extremely specialized. Finances are NOT my strength, which again is why I need help from a professional accountant.
McKenna and Associates was recommended by a friend of my business partner. We were warned that Mickey was «unique» but that she was straightforward and good at what she does.
That may very well be the case, but I never will find out. When I submitted documentation that was not what she wanted, and then asked her to explain to me – the NON-​accountant – exactly what the forms and information were that she did want, she spat at me; «Well if I can’t get the documents I need then I can’t work with you.» And HUNG UP the phone. I never in any way shape or form said I would not provide the info she was asking for, I was simply trying to get a better understanding of what that info was. Did I mention she hung up on me?
She also does not know how email works («My Yahoo is broken.») and communicates via fax. Ummm, yeah. I need to work with someone who operates in the 21^st century…
Never again. Some people just should not own a business. Unbelievable.

I too thought Mickey’s huge eyeglasses, smokey office and disorganized stacks of papers everywhere where kind of kitschy. And like other reviewers, I appreciate supporting the «little guy».
Before I knew what happened, Mickey McKenna had filed my taxes completely wrong and got me audited. (She even got my NAME wrong on my taxes — though that was the least of my issues.) When I told her I got audited, she blamed everything on «her assistant». Despite admitting the audit and mistakes were their fault, she proceeded to leave me fending for myself. She CC’d me on a couple letters to the IRS, simply accusing them of making a mistake. Then she went completely radio silent. No return calls. No letters. No email. No nothing. The audit was never resolved and I ended up paying extra taxes and penalties as a result.
She literally never answers the phone nor calls back. She got me audited and left me flapping in the breeze to figure it out myself, leaving me with a screwed up record, penalties and interest. And the few times we did talk, all she gave was piles of attitude. The last time I walked into her office and asked the status of my audit, she snapped, «Don’t you every check your mail?!» (suggesting that she had sent me something). I DO check my mail. Every day. And nothing ever came from her.
Insanely unprofessional. DON’T DO IT. Consider yourself warned.

Micky and her son’s are the best. They are «straight shooters» looking out for their clients. I try to be as prepared as possible every year so I can go in and chat with Micky about the new changes in the tax law. What a brilliant and fantastic lady. The knowledge they all posses combined is amazing.
Their prices are very reasonable compared to the audit you may get by going elsewhere.

If I could give negative stars I would. The establishment reeks of cigarette smoke. We arrived 15 minutes early for a 5:30 appointment. We were not acknowledged until we had been waiting 10 minutes (employees passed through the lobby and avoided eye contact). Finally at 5:35 a woman acknowledged us, I explained we had a 5:30 appointment, she went in the back and said «Hey your 5:30 is here». At 5:45 we could understand that they were more interested in the frozen steak they had just purchased from a truck then discussing our taxes.

Got our taxes done here. They were so unprofessional! Every time I called I was given an attitude like i was bothering them even though I was the one paying them. On top of that they missed a bunch of deductions that I only found out about from a wife of my husbands coworker. Then when I called to find out if they were done since no one there bothered to call me, I was told it would be e filed. When I went to pick up the paperwork a week later come to find out that it has to be mailed out but once again no one there bothered to call me. Will never use them again!!!

This is a little mom and pop tax service. They were super friendly on the phone when I called to make an appointment and got me in that day. The office is an old house, so the living room is the front desk and then in the rooms are the tax specialists. We worked with James McKenna, he said it’s his mom and brother also working there. James really explained everything to us in a through manner. He answered all our questions and then some.
They do charge by form, but they also let you leave if you don’t like the cost after they have prepared your return. We were fed up with H&R block charging us $ 250 to do our taxes so we found this little place up the street from us. We will definitely be going back for our next years taxes.
Go here because they are super friendly and leave no stone un-​turned.