LLLReptile & Supply Co, Inc

Best Reptile store i have been to in the USA, great staff and location. Wide range of products and ship super fast! Also have quality feeder insects shipped right to your door if you cat get to the store.
They also support Reptile Conservation by offering 10% discount to any members of Herpetological Conservation International… huge bonus points!

This store has the best prices than anyother by far. On top of that the customer service is awesome! The unique selection of all the items is far superior as well.

I have been going to LLL Reptile for MANY years and always find their animals of top quality and superb health. That being said I kind of feel like I get the «bait and switch» when I buy from the Oceanside store.
I came in today to buy a Boa I saw online. Price was $ 199.99 on sale for a male and $ 279.99 for female. I went in and they had 1 male, but then was told it was off sale today, which was a weird coincidence but I figured eh, no big deal I still want him. Then the guy helping me came back and said just before I came in someone bought that male online so I couldn’t purchase him. I was again even more bummed out, 2 bad luck draws in the course of 5 minutes.
I then asked to see the other boa in the cage to verify if it was male or female and of course it was female (more expensive). I ended up just buying the female and am still overall happy as she has a very calm tempermant and is very healthy, however I just feel like it was far to many coincidences in a row to be legitimate.

They are awesome! Always there to help with any questions we may have.
Great place to go if you have questions about your new reptiles or if you need feeders, good prices on everything. Cheaper than my job (PetSmart) lol

Sure, this place has a huge selection of reptiles and amphibians, but I’ve never seen so many distressed chameleons in my life. They’re overcrowded, many look sickly and underfed, dead ones aren’t being removed fast enough. It’s likely a juvenile chameleon bought here won’t survive long.
There is a lot of amimal overcrowding going on here.
They’re obviously all about quantity over quality. And with a poor guarantee, I believe only 24 hours, buying an animal here is a chance I wouldn’t take.
Take better care of your animals.

I want to say this place is/​was great. Ive only been here once and will likely never come back. I am a simple guy who loves reptiles, recently ive been visiting reptile stores to get my daughter feeling comfortable around reptiles before we purchase one. In my life ive owned a lot of different reptiles ranging from newts, scorpions, geckos, bearded dragons, skinks, ect. I am not a profesional by any means. So take my experience here with a grain of salt. I walked into the store and was absolutley blown away by the size of it. If you continue straight ahead you get to the reptile enclosures. At first i was stunned and amazed at the amount of reptiles they kept in one cage. Depending on the size of the herp it ranged from 1 to 5 to 10 to to many to count. But than i started paying more close attention to the reptiles. Some were missing toes, i didnt see a single thermometer or humidity reader, a lot of the tegus skin looked flabby perhaps dehydration along with improper humidity, unless they made a clear calcium powder none of the worms looked dusted, a tegu tail looked necrotic and you should seperate him from the other, a bearded with a underbite is a bone deficincy hopefully it was genetic and not from a lack of calcium, and the kicker for me was the dead Leopard gecko. I of course told an employee and it took him a little longer than i wanted to take care of it, granted the counter was busy. But you have this massive store with a bunch of used tanks that you should be using to house all of those reptiles. Like it made me so frustrated seeing that because i know your employees care which was the worst part. I will give you one star for the quantity of reptiles hopefully someone can pick the most healthy, one for your employees and one for your supplies. I really wanted this store to be amazing.

We are here at least once a week, sometimes 2 – 3 times. The service is friendly and the prices are fair. They also have EVERYTHING you could ever want/​need for your critters. We have a couple of reptiles from this store and they are all doing great, and the staff is well educated and happy to inform you anything you need to know about your new critter. I have seen all the staff members paying individual attention to all the animals there. The reptiles and invertebrates for sale here are well taken care of and as far as the number of animals in each enclosure, it’s a temporary situation obviously as they are all for sale. Expecting any pet store to keep each reptile in solitary rather than community housing is just insane. And for whoever said the reptiles at Petco are better taken care of– that is a load of crap. I was just in Petco yesterday and literally every single reptile there is underweight and on dangerous substrate and being fed things they shouldn’t even be eating.
In short– I’ve been coming to LLL for years, since I was just a kid; and I will continue coming here for all my reptiles needs.

Please avoid LLL if possible and buy from a smaller breeder instead.
I took a trip to LLL today to get a look at their stock and it was incredibly depressing to see the state of the animals. If you thought that Petco and Petsmart was bad, LLL is probably hell on earth for reptiles.
There were about 10 – 12 adult ball pythons in one tank, and they were mixed sexes, so who knows if you’re going to end up with a gravid female or not? They were piled on top of one another, and several of the snakes had stuck eyecaps that were extremely visible and apparent through the glass.
The baby reticulated pythons both had extremely stuck sheds and looked pretty underweight.
There was a tank full of smooth green snakes, and there were so many (easily about 20 in one tank) that they were piled on top of one another in layers.
The baby chacoans all had their tails nipped off and there were several beardies kept together in the same enclosure.
I don’t know what else to say except that I am appalled at the state of the animals and I sincerely hope something is done about it.

Due to the manager writing a very poignant and direct reply to my review (which I appreciate), I will give this place another try. I appreciate Scott’s response that feeders are handled with respect and hope it was an isolated incident.
And he was right, my comments about the staff experience was unfair… I should have asked if I could speak with someone who had adequate knowledge of the arachnids. I might have been speaking with a very new person (although telling employees that if they don’t know an answer, saying «let me find someone who knows the answer to your question» would (and probably is) advised. It’s a good way for them to learn so next time they can answer those questions.
Scott, I look forward to coming in and meeting those employees you spoke of who have good experience and knowledge like you mentioned.
The arachnids were clean, safely enclosed, I had no problem with that.
I will take your word that you had just gotten a new shipment of tortoises in. Perhaps next time having employees post a little post it on the tank saying «new arrivals, we’re getting their home ready» might prevent disturbed customers. How was I to know that forty Russian tortoises didn’t live in that enclosure all the time? What we as customers see is easy for us to assume is the norm.
Thank you VERY much for addressing the feeder issue. I appreciate that. As customers, one bad experience makes it easy to assume the store is run that way. I’m glad to see it is not and I’ll look forward to giving it another try.

Let me start out with I am an employee of a pet store and this was the worst customer service I have ever had! I was going in to see what they would have for a leopard gecko set up compared to my store to try and find a better deal. I walked up to an emplye who was showing a family a few of the reptiles and asked if he could help me and he said yes. So I started to explain where I worked and I wanted to look at there leopard geckos. Before I could even finish explaining why I was there he was bashing me left and right! I could not even get a word in it was VERY disrespectful! I will never go back there again for any advice and I will never recommend them to MY REGULAR CUSTOMERS! Not to mention is smells really bad when you walk in and the reptiles are in such small habitats! DONT GO HERE!

Love this place I have several different types of reptiles and they alway have everything I need. Aaron is especially helpful and knowledgeable. Their animals always look very healthy and well taken care of.

I bought a female Russian tortoise from this store a couple weeks ago and she came to us with shell rot. I’ve only owned a tortoise for a year prior and had no experience with shell rot. Luckily, I take great care of my pets and immediately started treatment after doing some research. I found it odd that when I requested a female, they had to go get one from the back. Now I know why. It is absolutely unethical to sell a sick animal and even worse, they let her suffer out of negligence.

This is a great place to buy your reptiles I got my Jackson chameleon and my giant daygecko and my Herman’s tortoise they’re all doing very good superhealthy I definitely recommend it

We have visited here multiply times. It is one of the best reptile stores we have ever been to! The man who helped us was Aaron A. He was absolutely AMAZING!!! He went out of his way for us. You can tell he truly loves his job. I am completely satisfied with our experience! Thanks so much Aaron A!!!
–Dylan & Kasondra Potter :)

One of the only places in oceanside that sells live feeder mice. And has the answers to all you herpatalogical (its a real word, Google it) questions. This place is awesome and always has so many cool reptiles, amphibians and creepy crawlies in stock. My kids love checking out the baby tortoises and the roaches. They always have a sweet check in deal going on and everybody here is always super eager to help. If I ever need advice or want to scare my wife away I know exactly who I’m calling.

When it comes to: lizards, snakes, frogs, turtles, insect’s and more… This place has it all !! Pretty incredible really !!
If you need anything for your pet, this is the place to go! They have a very, very knowledgable staff and lots of books and supplies ! — Check it out for yourself !!

I walked in thinking that there was no way in hell that Santa was going to bring my 12-​year-​old the gecko on her Christmas list. I walked out with Glitter the Crested Gecko and her sweet new set-​up, which was put together for us at the store by a very helpful and knowledgable employee named Jake. Thanks Jake! My daughter is thrilled, I’m satisfied with the entire transaction, and you made gecko-​buying fun! We’ll be in for Glitter’s crickets next week!

I ordered from their online site on a Sunday excited to get a bearded dragon and a setup. I considered ordering the dragon from them when I ordered the set up and I’m glad I didn’t, because this whole ordering process has just been a nightmare.
It took 3 days from the day i ordered to get a call from LLLReptile saying that the cage I ordered was out of stock and it would take them an extra 6 days to get it to me. Being impatient I decided to tell them not to worry about it but to send me the other items I ordered (thermometer, rock hide for the dragon and feeder roaches). Another 6 days later, FedEx said the box was delivered to another address. I checked my order and saw that I did not put it in wrong. FedEx assures me it was LLLReptiles error and not there’s.
The box appeared to be too small for all the items I asked for and when I opened it up, there were no feeders. I called LLLReptile and they said they never bothered to ship the roaches. I asked for a refund on everything they didn’t send and I will never be shopping with them again. I’m certain they have a great store to go to in person but if they can’t get their shipping together they may as well shut down the website. My $ 510 purchase became a $ 37 purchase and that’s only because I don’t want to spend the money to ship it back. No thanks, I’ll stick with other retailers.

damn. who knew reptiles were such a big deal ??
stopped by on a saturday afternoon and the place (and it’s not small) was packed. we were shopping for critters (apparently five kids, two big dogs and seven chickens are not enough). their selection of all things reptilian (snakes, lizards, turtles and frogs) is extensive so you have lots of options.
settled on a turtle since we had escape concerns with their other offerings and at least if the turtle gets out he’s not that hard to keep up with even for a slow, old guy like me.
knowledgeable staff. clean, well stocked store. lots of convenient parking. cool stuff to look at.

As far as friendly workers and supplies go this place is king, HOWEVER… as far as Animals, garbage, I found multiple chameleons in different cages dead! A jacksons chameleon missing all its toes on its back foot, not just nails, I mean chunks missing. And another with mites
The roughneck monitor that was about two feet long, yeah mites
Arrow frog dead in its cage
Most the water dishes were empty or filled with poo
As I said, friendly helpful employees and supplies but as far as animals, do NOT buy them here at the oceanside LLL