Center For Endoscopy

This isn’t a great choice for a date night out on the town, but if you have to get an endoscopy procedure done then this is the place to go.
Let’s be honest with ourselves, no one really wants to have procedures like this done, it’s scary — especially if you don’t know what’s wrong, the numbing medicine tastes like slimy mint sauce, and the stress on loved ones is off the charts.
But life happens and if you do need this sort of procedure you couldn’t ask for a better staff. I have been here several times and their staff is 100% professional they go out of their way to make you feel comfortable and to help you understand how the procedure works and what will occur.
I don’t like needles, hospitals, or anything really medical — why? Because it scares the heck out of me reminding me every second of how fragile life is and of my mortality. But I am very thankful for the doctors and staff at the Center For Endoscopy and for the care they give their patients.

The medical staff were wonderful. We did NOT have a good experience at the front desk, the
lady was rude and brusque — blew us off. Also, their scheduling sucks, way behind time. As I
had to have a friend pick me up and drop me off, this created problems.
The doctors, nurses, etc. were professional and kind. That staff is wonderful. Kudos to them.
Bring a book you could wait 2 hours or more to be seen.

This place is an absolute JOKE! Per instructions we checked in at 09:15am and my mothers appointment with Dr. Kroll was scheduled at 10:00am. The receptionist Angie is unprofessional, unfriendly, rude, and needs to learn professionalism. Angie did inform us the provider is running 30 minutes late and now it’s 11:20 and finally my mom has been taken back for her procedure. In addition, there has been several people who have checked in after my mom and they were taken back before her. One lady brought her husband who also was scheduled with Dr. Kroll at 10:45 and was taken back before my mom?!? This is when I went to go speak to them about how no one was keeping us update. I’m not the only one who’s had this horrible experience at this place. If your insurance covers endoscopes please please please GO somewhere else!!! Do NOT recommend!

Nurse Ruby, anesthesiologist Mark and Dr Krol were awesome. Made me feel really comfortable and explained everything thoroughly. They performed upper endoscopy and I didn’t feel a thing. I have mild discomfort after the procedure but that was to be expected. I would recommend Dr Krol and his team if you are in a need of a great GI.
The wait was a bit long but I took it as an opportunity to relax.

HORRIBLE experience. I arrived 15 minutes early for appointmnet as instructed. I was called back 25 minutes later, they told my wife to pick me up in an hour. I was taken into a room and they put an IV in me and told me the anesthesiologist would be back to see me in a few minutes. 45 minutes later no one had come to see me orlet me know what was going on. My wife came to pick me up and I still hadnt seen anyone. I decided not to wait any longer. They took my IV out and never said a word about running behind or anything else. Next thing I know, I received a bill for walking out on the procedure. Apaprently I was supposed to lie there and shut up until they were good and ready. I realize delays may occur but it’s inexcusable to leave me in a room and not communicate with me. I will not be going here ever again.

MDs and especially the nurses were very awesome and knowledgeable! Did a nursing rotation here and loved it!