USPS

This is for people for want to get their passport. The good thing is you don’t need an appointment. The bad thing is you’re waiting a long time.
The passport office doesn’t open until 10. You also need a number, which I recommend picking up right when the post office opens at 8:30. Got there at 8am and was third in line. Get there any later and you’re likely waiting all day.
The people who run the passport office are nice and friendly. I just can’t believe this is the process to get a passport in 2016.
My advice: the earlier you get there, the better. Good luck!

Worst customer service on the phone, the person who answers is very rude and today which is Saturday the mail man just didnt come at all. Meanwhile all of my packages that was scheduled for delivery today, tracking says its still in route and its been on the truck since 7am… its almost 9pm now. The mail just never came today for me nor my neighbors. I’ve also been sitting in the house my entire saturday to sign for a certified letter. Wasted saturday. Mailman stood my neighborhood up. Smh I am SO upset. How does a mailman just not deliver mail to an entire neighborhood??? And I’ve asked several neighbors around my neighborhood. This is unacceptable. I paid extra for my packages to be delivered Today because I needed them TODAY! Furious

12 people in line, 1 worker — brilliant scheduling and customer service! Hats off to USPS — can see why they are not going to be in business much longer.

I go here all the time and they are always nice and helpful! And in the cuts but nice cause it’s not a long line! And that’s why I love going here

Thanks Reginald for the friendly service! I think this is one of the better Post Offices in the area. Would be nice if they had more than one employee at the window when it gets busy. Waiting isn’t so bad when postal workers happen to be nice!

I am a fan of USPS in general but It needs to be said; do not mail anything from here if you expect it to arrive in a reasonable amount of time.
Besides having ample parking and friendly, albeit slow service (only one or 2 employees on at a time), I am convinced this is the Bermuda Triangle of the postal service.
My first class package from Oakland to San Jose has taken seven days and has only moved as far as Oakland.
This is not the first time. On another occasion I dropped a letter to Colorado in the street box in the parking lot and it took 2 weeks to arrive.
I guess «Bermuda Triangle» is a bit harsh since nothing of mine has ever been lost but West Oakland is much faster both in terms of counter service and delivery times.

I want to say something positive on Unilocal rather than only writing when I have problems. This post office is a gem, a well kept secret. The people here are friendly and polite. They have completely changed my idea of what a post office can be. There is not usually a line. I don’t mind coming here at all, even when the try and upsell me stamps. Really, who doesn’t love stamps!