Oakland Smile Center

I had a great visit, Dr. Milos is an amazing dentist! Clearly explained my treatment to me then a very informed young lady went over all costs of my treatment before my dentist got started. I was able to have my cleaning and set up my next two appointments to complete my treatment. It’s sad they have gotten bad reviews in the past the office seems to be completely rennovated and everyone was great!

Waste of time. That is all I got from them.
1. I had to wait for 2 hour to get check up. They told me they got an emergency patient which was understandable but they could let me know about that and I did not have to wait.
2. So I decided to go another dentist and my new dentist wanted them to fax the X-​ray. It was 4:45 ish and the new dentist even made phone call them to send it right away. They said yes. We were waiting for next 10 min. Fax never received. Finally. the new dentist made another phonecall and we got answering machine said they were close.

I went here for about a year, mostly for teeth cleanings and routine checkups. The cleanings hurt more than other places I’ve been to, and the dentist doesn’t seem to care when I complained (he was an older black gentleman).
They would often try to push procedures on me at extra costs that I never asked for.
I got incessant texts about appointments, and when I reply with «no» they respond with «thanks! See you then!» and I have to actually call them to cancel. What’s the point of asking me to confirm then?
One time I had to wait 45 minutes at which time they told me I needed to wait another 30 minutes as the dentist was busy. Needless to say I didn’t go back. But I still got texts about setting up future appointments for another few weeks.
There are some perfectly nice people who work here, but I wouldn’t in good conscience recommend this spot to anyone I know.

Bad service, inept staff at the front desk; non-​communicative dentists (no wonder why they are called the plumbers of the medical trade); massive attempts to upsell. I’ve had 3 bi-​annual cleanings here which were ok — nothing special. On the first one the lady dentist upsold me for $ 100 a night guard — basically a mouthpiece you can buy for $ 10 at CVS — by telling me that my insurance had a $ 100 co-​pay on this. I find out afterwards (oh, yes, it doesn’t fit) that the whole price of this is $ 100. Deceptive, deceitful bastards is what I call this. Second cleaning in Nov, 2013, the dentist barely spoke, was incredibly unresponsive to my complaints about the non-​fitting mouthpiece. Last (and final) visit, May, 2014, had me wait (I was the first appt. of the day, 7:30 a.m.) for 30 minutes to get my cleaning + exam started. I arrived early, even, checked in, filled out the same crap paperwork as I had a year before, then waited and waited. I finally went to the desk to ask: «Does my appointment mean an appointment to wait for ½ hr before being served?» which finally brought some action. Horrific place. Ugly building, stinky office, in deep need of a remodel. I hope they go out of business! And sooner the better.
My rating of 1 is only because 0 is not an option. Flee!

I tried giving Oakland Smile Center several tries, but they never got their act together. I understand that making your patients wait, sometimes for more than an hour, is pretty common practice for dentists and doctors. But the office was completely disorganized. Different people told me different things every visit. Whenever I asked for more information about a procedure, I would get a bumbling answer that didn’t help me make informed decisions at all.
They would frequently add extra items to my bill without warning or explaining why I needed them. Even though they were the primary dentist on my insurance, they tried to charge me much more than my insurance dictated. It seemed like every opportunity they had they would tack on something my insurance wouldn’t cover. Even when I told them I didn’t want optional procedures, the lack of communication in the office meant I would frequently get them.
Going to Oakland Smile Center, I felt like a wallet more than a person. Avoid these guys.

So I normally don’t go to Oakland but was slightly intimidated by the cost of a dental implant in Marin County. It was over $ 5k. Then I saw this ad on television for the Oakland Smile Center and thought I would at least get an opinion. I met Dr. Alireza Moheb DMD and he was very nice. I could tell by the way he read my X rays that he knew what dentistry was about. I ended up getting some dental implants and everything worked out very well. The staff was very efficient and the doctor even called me on the weekend to see how I was progressing. So if you don’t mind going to Oakland, which you can actually enjoy, you can save a ton of money and meet an excellent dentist.
I did search on Unilocal but couldn’t find any reviews for Dr Moheb but apparently he does dentistry and several locations. The one in Oakland is just one of them.