Bay Area Rapid Press-Barp

This review is primarily about the customer service!
BARP is a great printing service, beside my experience with them, several people that I know have done work with them, but what really stands out to me is the service.
I uploaded a file for print on Sunday night, by Monday morning it had been reviewed and some minor issues were noticed. I received an email, and an hour later I got a call explaining the issues. I corrected them and resent the file. Well, then we discovered there was a resizing issue. Obviously a little frustrated, I sent an email explaining the limitations of my design expertise and that if the file wouldn’t work, I would have to cancel the order. I received a reply explaining it had already been done!
While this wasn’t brain surgery, and was completely an error on my end, the diligence that was paid to my order makes this business stand out for me!
This has definitely become my go to!

Time: 12:47pm
Purpose: Checking up pricing for business card printing with emboss logos. Every place I call or went has a minimum to even consider the job.
Set-​up: Printing shop in the heart of downtown oakland. Small shop located on braodway/​15^th the corner were former Wendy’s use to be and current Western dental is located.
Staff: I was iffy when I first saw it from the outside base on the exterior hoping it’s not one of those really difficult to understand complex small business trying to nickle and dime you to death on every detail. Well not here the clerk greeted me right away asking me what and how I wanted the image to be. Also gave me suggestions base on his experience with card jobs like mines.
Cleanliness: It’s a print shop so I would say clean enough to pass for what it is. Didn’t see food wrappings or drink bottles laying around as I’m picky about places. The ones that do have food and drinks around I tend to be wary if they take me seriously.
Products: Prints, scans, poster, cards, invitations, brochures, manuals, collate, bindery, custom prints.
Punch Line: Easy access, fast turn around, quotes on given same day, fast reply on emails, small or large job, no minimum requirements.
Final Thoughts: I can easily get the info of the place that does our company cards including mines. Only reason is that this is for personal side business that I have and secondly didn’t want the gossip of me being an entrepreneur after hours. We all know what happens when someone spills the bean on that matter. Not here as what I do and ask for they don’t share clients info so I know I was it good hands when I left. Lastly as my personal business grows I will need to bump up my order count from 250+ and I know it can happen here.

I just had such a great experience getting my business cards designed and printed. Andre was so patient with my design requests, and even gave me a discount because he knew I needed it! I will certainly come back to this family-​owned press for all of my printing needs.

Count on Bay Area Rapid Press for all of your printing needs. BARP has been the sole printer for our company (coming up on 10 years) completing jobs such as business cards, brochures, banners, 3-​part NCR forms, posters, letterhead, and anything else we request. The customer service and professional approach has kept us coming back, as well as their fair prices. If you are looking for outstanding print quality, attentive customer service, and a local family owned business, BARP is your answer.

Andre, from BARP, is amazing. I’ve worked with him for several years to publish Enizagam, a national literary journal. Andre combines the close attention and flexibility of a small business owner with the professionalism and skill set of a major publishing house. Oakland School for the Arts and Enizagam heart Bay Area Rapid Press.

Andre is awesome. He’s helped me with my office’s business cards and stationary. He recently helped me with my Grandmother’s 80^th birthday invitations and they came out great. The invitation had this yellow watercolor background that I was afraid wouldn’t turn out right, but it turned out better than I expected! He had them ready in 30 min. for a reasonable price. BARP is a local Oakland company so you won’t get the rudeness or a disappointing customer service you might get at that one place in city center that rhymes with «EdFex». I just like being able to drop off an order and not worry about what the end product.

BARP has reliably completed thousands of copy jobs for our small company for many years. Even though we give tricky directions and quick turn-​around deadlines, they have been accommodating, professional, and reasonably priced. They enable a lot of our work. Thank you, BARP!

BARP is Family owned, sweet as pie, professional, fast, with quality results! If you want to support a local, Oakland company, go here. You won’t be disappointed!
BARP has been the main source of promotional literature for our company for many many years. Faisal and his son Andre are like family. They have helped us with straight forward printing as well as weird stuff like coupon booklets, window decals, stickers, labels, pretty much anything we throw their way. They really go above and beyond, even deliver right to our door if need be.
Our company is not the most organized operation in the world, but BARP is always patient with our last minute changes and they really go out of their way to get us things in a pinch.
Can’t say enough about them!