Claims Direct Collision Center

This place was just icing on the cake for an amazing claim filing process with Geico. It looks nicer inside than my hair salon, and every single person from the front desk people, to the mechanic, to the rental car person is friendly, cheerful and eager to help you. I dropped my car off for repair, and within 30 minutes they had evaluated the damage with me, produced an estimate, helpfully walked me through the details and had me driving away with a rental car. They texted me every day with an update, and were helpful in finding an arrangement for leaving my car there over a vacation. The process of picking up my car was just as wonderful and quick, and they went out of their way to walk me through the repairs in detail. Oh, and in case they hadn’t made me happy enough already, the repairs were perfect, and my car was washed and vacuumed! I’ll never go anywhere else for repairs.

Excellent customer service. From the lady at the front desk to the Rent-​A-​Car. My car was perfectly done the place is very clean, on time. I highly recommend this place to everybody even if you don’t have Geico.

Very friendly, efficient and great customer service … will definitely use them again as needed!

I took my car here after a friend recommended it to me. My car was hit by a driver without insurance… I live in Miami so this is quite far for me; however, I was not disappointed, and it was well worth the drive. The staff was courteous, and more importantly my car turned out beautiful! They also helped me with their extensive knowledge on how to place a claim with geico. Thank you!

I got my car repaired at Claims Direct and I left a gift card in the car. When the car was finished the gift card was missing. I called them and told them about it. They said that they would open a case up. I called Geico and they gave me the direct number to the manager Arafat. He never called me back and now his voice mail is full. Be careful what you leave in your car!!!

After a collision, I took my car to Claims Direct because the driver at fault was a Geico customer and Claims Direct is a Geico Auto Repair Xpress service location. Both the automotive repairs and customer service that I received from Claims Direct were exceptional. A mechanic greeted me when I arrived for my appointment and spoke with me about the damage to my vehicle before I met with the insurance claims adjuster. The front desk staff was very friendly and welcoming, and they emailed me updates as my car was in different stages of repair. I was also impressed by the speed and efficiency of the drop-​off and pick-​up processes. Claims Direct had a comfortable rental car available for me as soon as I dropped off my vehicle, and I had no problems returning the rental or getting back my deposit. And most importantly, the auto body work was outstanding. My car looks good as new!

It’s never fun getting into an accident and have to deal with repairs. These guys did an amazing job, and they were all so courteous and helpful! My car looks as good as new! I hope I never have to go through it again, but if I do… this is definitely where I will go, again! Thanks Claims Direct!