I’ve had nothing but a great experience here! Dr. Narbone is an incredible doctor — she’s thorough, friendly and professional and I agree with Chuck, she talks to you like a person. I still come to Oak Lawn from the city every year to see her because I won’t go anywhere else. I highly recommend checking Complete Vision Care out if you’re looking for a local optometrist!
Wendy F.
Place rating: 1 Chicago, IL
Will never go back. She ordered numerous tests which insurance didn’t cover(she told me that insurance does though). All this woman cares about is $$ — go find a reputable eye doc elsewhere, you’ll get your monies worth somewhere else.
Chuck S.
Place rating: 3 Chicago, IL
I’ve been coming here for years and I really have mixed feelings about this place. When I was younger I was a patient of Dr. Bury, she was always hard to get an appointment for. She was okay as an eye doctor. I began seeing Dr. Narbone years ago when she was new there and they asked if I would mind trying her so I said yes. Dr. Narbone is the only reason I still go here every year! She is great. She is very friendly and not in the fake doctor way. She remembers things about her patients, talks to them like a real person, not down to them like some doctors do. She is great when there is a problem. A couple of years ago I got pink eye from work and she was great about adjusting her schedule to get me in. When I came in a year later for my yearly appointment she talked to me a lot about my weight loss. Dr. Narbone is a really great doctor. However, the staff that works there is awful. They constantly make mistakes with filing and bills. When I called about pink eye they told me she was filled for the next two days and could I wait until a bizarre time THREE days later. Lucky for me, Narbone was standing there and overheard it and she got me in that day. But the staff is awful. I cannot tell you how many problems me and other family members have had with billing, insurance and other problems because of the staff. There is an older lady there that is just pretty mean. I would have stopped going there years ago if I didn’t like the doctor so much. So I am giving it three stars, because as much as I like my doctor I can’t stand the staff there.