Well it looks like the luster did not last long. My mother’s hearing aid was sent for repairs and the outfit would not provide a written estimate, nor would they provide her with a document that outlined what exactly the warranty covered, in addition to several other administrative issues that should be in writing. It’s really sad that these types of organizations have a monopoly on the market and are allowed to do as they see fit. Remedy, no more visits.
Cristina D.
Place rating: 5 Hickory Hills, IL
Out with the old, in with the new!!! I came to this location months ago to start my journey with hearing aids. I was rushed n frustrated! Thank goodness I stuck with it, John Goik has taken over this location and I couldn’t be more pleased. He is kind, patient, compassionate and very thorough. You won’t be disappointed!
Marcy J.
Place rating: 1 Chicago, IL
My 93-year-old mother brought her malfunctioning hearing aid here to be fixed. The woman at the store told her that it would be $ 500.00 to repair the«electronics» of the device. My mother took the hearing aid elsewhere for a second opinion. Store #2 took the device into the back room, took it apart, found that it was dirty, cleaned it and charged her $ 35.00. It is now working perfectly. Stay clear of Accuquest; my mother could have easily been scammed. Maybe someone can explain to the people at Accuquest that«elderly» does not automatically mean«stupid.»