Wisconsin Granite Design

Just sort of an awkward experience. They couldn’t find the color I was looking for at first as some slabs were mis-​labeled. My salesperson was nice but communication overall after I made payment was less than ideal. Disappointed to learn AFTER signing everything that I would have to have the countertop cut and have a seam because my counter had 3 walls around it. Then disappointed to have to pay a handling fee for 2 extra steps into the house, despite the counter being cut into 2 pieces. I would have understood the extra fee if they were bringing it all in in one piece. Also disappointed that an extra square foot ($ 50) was added to my final bill without warning. The installers called and apparently there was a reason for it but would have been nice to know before just being handed an invoice with an extra $ 50 on it out of nowhere. The installers were fine but I was surprised how nonchalant they were about applying the 15 year sealer. That seems like an important step but they just made a few sprays and wiped it on and were done in a few minutes — didn’t seem to be done with great care for such an important step. Cleanup was not great either. Just an overall blah experience for what they should know is a pretty big deal for us homeowners. It’s been a month now and I’ve gotten no follow-​up about how they look or how happy I am, etc. Price was right. The final job looks fine. Wish I didn’t have the seam. On to the the next project…