Starbucks

Always extremely helpful and friendly. Sometimes there is a bit of a wait in the drive thru line, but that’s only because there are so many of us who love this place :-)

Sorry, if I was a douchey white boy driving a BMW and had endless amount of money to spend on this overpriced swill I guess I would like it more.

This location is always super busy but service is quick and friendly! Even in the morning you’re never waiting that long.

I was informed that the girl that my complaint was about in my previous review no longer works there anymore. It’s a good thing bc she will definitely drive customers away! If I’m in the area, I will stop by! Otherwise I will stick to my Starbucks inside target location!

Drink was good but it took 22 minutes for me to get my drink upon entering the door. No apology for the delay and no manners by staff whatsoever. After the cashier yelled, «Next!», I walked up and said, «Good morning». No response. I said thank you for my drink. No response. RUDE!

This starbucks is amazing! Friendly staff and great prices!

The only reason I gave it 4 stars instead of 5 is because of the wait. Their staff is wonderful and helpful. They’re always very friendly when I come through and make great suggestions when I’m in need. The only downfall to this location is that they’re always slammed. They almost always have a line around the building for drive through but they always seem to be moving it as quickly as possible. I wrote this while sitting in the aforementioned line and 19 minutes passed from the time i got in line until the time I got my drink.

The service is good. The coffee is great. And they donate to feed the hungry through Operation Food Search. That deserves my loyalty.

I usually don’t comment aloud about poor service at restaurants, etc., but after the consistently bad service I’ve received at this Starbucks I couldn’t hold it in any longer.
Too often there is at least a 15 – 20 minute wait inside the store only to receive a mediocre drink. Earlier last week I went inside after seeing 7 or 8 cars in the drive thru. I stood in line behind one person for almost five minutes before one of the 7 people working came to take our orders. After ordering, I waited another 15 minutes to get my drink because the workers were busy socializing with each other. Even then, my drink was incorrectly made.
Today, I wanted Starbucks again as I was on my way to work. This is the closest to my place of employment so I left with plenty of time to make sure I would get my drink. I waited in line after four people, and while that part went fast, I had to wait ten minutes to get my drink. I ordered an iced black tea lemonade and was served an iced black tea. I had no time or patience to tell them that once again my drink order was incorrect.
In the future I will be avoiding this Starbucks at all costs when possible.

The staff looked like no one wanted to be there and the seating is not relaxing or very inviting. They can make a decent drink no problem but the atmosphere is not what it could be

Wish this place was better. I have gone several times as it is the closest (for the moment) coffee shop. Consistently slow service and rude employees. Last night it was slow (only 2 cars ahead of me) so I gave it a shot and went through the drive thru. Still took almost ten minutes. It wasn’t busy inside either, employee seemed more into talking to other employee than making coffee. I have in the past had to pull out of line due to long wait time. Once the manager was apparently training new employees. They looked shocked… Oh well, really hope a Dunkin donuts opens on green mount soon.

Wasn’t the cleanest the day I was in there, the flies made it impossible to enjoy my latte

So, they have redeemed my faith in customer service by providing consistent friendly service. Maybe the person I dealt with was having a bad day or maybe she was a horrible person (don’t see her working here anymore). Either way, here I sit with a Pumpkin Spice Latte in hand and a smile on my face!!!

I had a friend go to the Starbucks location to get a Venti iced latte for me. They were out of the Venti iced cups and my friend asked if they could do 2 grande for the price of the Venti. They would not and did not accommodate for their ordering or supply issues. I usually do not get Starbucks but today called for one. They were also rude.
Starbucks please understand that just a simple gesture will go along way.

Fast drive-​thru, had the St. Louis mug in stock, but not the Illinois one. Hurray.
5 stars because this was the best tasting Starbucks I have had in the past 6 months. (writing this while drinking one of the worst tasting…)
Friendly staff, and again. FAST drive-​thru/​well made coffee.

If you want to drink a cup of coffee, and you are near it, you gotta try this Starbucks place. Man, they have a LOT of coffee!
I didn’t see Maxwell House on the menu (totes my faves), but I bet they have it since they have so much coffee.
Only complaint is they seemed to have a lot of coffee from 3^rd world countries. Must be cheaper? These places aren’t usually known for quality products. I suggest they get their coffee from countries with better quality control and food safety standards… like America, Canada, or even plaves like Germany. Just a suggestion.

Very good Starbucks location. They are always on point with my fairly straight forward latte order. I usually add a shot of espresso and you would not believe how often various locations forget that or even forget to add flavoring syrup. Their employees are always fast and friendly which unfortunately for my wallet, influences me to keep stopping by for calorie dense goodness. Coffee snobs and hipsters hate them, but I can’t drink anything else. The only downside is the fairly awkward drive through arrangement. On a busy day it loops around the entire building. I just returned from a business trip to New Jersey where there is a Dunkin Donuts on nearly every corner and to me, there is no comparison if you like premium coffee drinks: Starbucks beats Dunkin.

I have had better experiences with Starbucks, so I am pretty sure the problem here is with their staffing. I arrived to a busy store and waited in line for my turn, I placed my order and moved over to the waiting area. While waiting I noticed two other customers, who had ordered after myself get the same drink I had ordered get their before me? Overall the drinks are what you come to experience from Starbucks, my complaint is about the service.
Another problem with this store is the way that the its setup, the Drive Thru is a total mess and often blocks regular parking during peak hours. I have learned to never park in spots close to the building, always park in the spots away otherwise you risk getting blocked in by drive thru traffic!

Disclaimer — I ran the Honolulu airport Starbucks overnight shift for a few months several years ago.
Why do they train their employees to swirl the F’ing cold drinks??? When they do liquid gets in the rim of the F’ing lid and it will drop in you. Maybe that’s why I got so many tips from the flight crews in HNL — I used to point out how clean their beverage lids were when I made them drinks.
My barista today slung my iced latte at me and closed the window. I waited u till she noticed I hadn’t left and asked for a napkin to wipe the sloppy cup and she happily gave me (literally) a stack 4 inches thick.
It’s the little things that used to make Starbucks a great place — now it’s just a McDonalds with a different name…

I love the convenience of the drive thru window. The employees are very friendly, always smiling and give me my coffee quickly. Today I tried the grande caramel flan latte with an extra shot of espresso and skim milk. I like my coffee strong! No need for any extra sweetener because the coffee already caramel flan goodness in it. It was delicious! This is my second day in a row getting this treat! Hopefully it will fuel me to ace my online nutrition test here in a min. All in all, you can’t go wrong this Starbucks location. Even during the busy hours the staff is on their A game. Try a latte today!